Saudi Press

Saudi Arabia and the world
Wednesday, Jan 28, 2026

Energy crisis: What do you do if your energy supplier goes bust - and which companies have already folded?

Energy crisis: What do you do if your energy supplier goes bust - and which companies have already folded?

Wholesale prices for gas have surged 250% since January, with a number of smaller firms entering insolvency - here is what to do if your energy firms goes bust.

More than a million people have now been affected by energy suppliers going bust after the price of buying gas on wholesale markets surged.

The rising costs are putting pressure on the suppliers - particularly smaller companies who are unable to pass on the increases to their customers - and households who face increased bills this winter.

Six firms already folded in September - PfP Energy, MoneyPlus Energy, Utility Point, People's Energy, Green, Avro Energy - and there are fears that more could follow, with Bulb and Igloo reportedly on the brink of collapse.

There are now roughly 40 suppliers in the UK market, sharply down from a peak of 70 in 2018.

Some of the UK's biggest energy companies could be offered state-backed loans in return for taking on customers from smaller suppliers.

However, Business Secretary Kwasi Kwarteng has repeatedly said he does not want to prop up companies that have been badly run, adding there is "no reward for failure".

Are you a customer of a small energy supplier and worried about keeping warm through the winter? Email us at news@sky.com

Below are answers to some of the key questions coming out of the crisis:

What if your supplier goes bust?


If a supplier fails, Ofgem - the UK's independent energy regulator - will ensure customers' gas and electricity supply continues uninterrupted.

Customers will be switched to a "supplier of last resort" and any credit with the old supplier will be transferred.

If a supplier of last resort is not possible, a special administrator would be appointed by Ofgem and the government.

Your old tariff will end and the new supplier will put you on a special "deemed" contract, which will last for as long as you want it to.

The deemed contract could cost you more, as the new supplier takes on more risk (for example, possibly having to buy extra wholesale energy at short notice to supply to the new customers), but Ofgem says it will try to get the best deal for you.

Boris Johnson has pledged his government will 'do everything we can' to prevent energy companies going under as wholesale gas prices surge in the UK. File pic


You should take meter readings as you will need to pass these on to your new supplier.

Once your new supplier has been in touch, ask them to put you on their cheapest deal. Then shop around and switch if you want to. You won't be charged exit fees.

Why have gas prices risen so dramatically?


As in any market, the whole price of gas can go up and down - and costs typically do rise at this time of year, with an increased demand for heating and people switching on lights earlier in the day.

However, this year it coincides with the economy opening up from pandemic lows, so demand is even higher.

A perfect storm of other problems has also hit the sector: supply from Russia has dried up recently, demand is high in Asia and in the UK several gas platforms in the North Sea have closed to perform maintenance that was paused during the pandemic.

British Gas stepped in to operate People's Energy's supply after the company folded last week.


Will my energy bill rise?


It depends on what kind of deal you are on.

If you are on a fixed-price tariff, it means the price you pay is fixed for the length of your contract, so you won't be affected - but you will probably have to switch to a more expensive deal when your contract comes to an end.

If you are on a flexible tariff, this changes in line with wholesale prices.

The rise announced late last year, which came into effect in October, means that nobody covered by the price cap will see their bills rise by more than 12% before the next review, which is due to take place in April.

Ofgem has said consumers can expect an average price rise of £135 this winter.

Why are energy suppliers going bust?


Many smaller suppliers promised to sell gas to customers for less than it is now costing them to buy.

When people sign a fixed-term deal, the energy suppliers expect the price of gas to go up and down, which gives them some room for price changes.

But the unprecedented rise in global prices means a lot of customers are now paying less for energy than costs the supplier to buy, which is not a viable business strategy.

What is hedging and why have so many energy suppliers not done it?


The energy suppliers that stay afloat are likely to be those that have hedged - a type of insurance which steps in if prices rise too much.

But like all insurance, hedging costs money. So many suppliers - who are living on razor-thin margins anyway - decide not to and are now paying the price.

Some analysts fear the UK's energy companies could be drastically reduced over the coming months. File pic


How long could this last?


Europe's winter heating season typically begins in October and wholesale prices are not forecast to fall significantly during the remainder of this year.

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Saudi Crown Prince Tells Iranian President: Kingdom Will Not Host Attacks Against Iran
U.S. Central Command Announces Regional Air Exercise as Iran Unveils Drone Carrier Footage
Trump Defends Saudi Crown Prince in Heated Exchange After Reporter Questions Khashoggi Murder and 9/11 Links
Saudi Stocks Rally as Kingdom Prepares to Fully Open Capital Market to Global Investors
Air France and KLM Suspend Multiple Middle East Routes as Regional Tensions Disrupt Aviation
Saudi Arabia scales back Neom as The Line is redesigned and Trojena downsized
Saudi Industrial Group Completes One Point Three Billion Dollar Acquisition of South Africa’s Barloworld
Saudi-Backed LIV Golf Confirms Return to Trump National Bedminster for 2026 Season
Gold Jumps More Than 8% in a Week as the Dollar Slides Amid Greenland Tariff Dispute
Boston Dynamics Atlas humanoid robot and LG CLOiD home robot: the platform lock-in fight to control Physical AI
United States under President Donald Trump completes withdrawal from the World Health Organization: health sovereignty versus global outbreak early-warning access
Trump Administration’s Iran Military Buildup and Sanctions Campaign Puts Deterrence Credibility on the Line
Tech Brief: AI Compute, Chips, and Platform Power Moves Driving Today’s Market Narrative
NATO’s Stress Test Under Trump: Alliance Credibility, Burden-Sharing, and the Fight Over Strategic Territory
Saudi Arabia’s Careful Balancing Act in Relations with Israel Amid Regional and Domestic Pressures
Greenland, Gaza, and Global Leverage: Today’s 10 Power Stories Shaping Markets and Security
America’s Venezuela Oil Grip Meets China’s Demand: Market Power, Legal Shockwaves, and the New Rules of Energy Leverage
Trump’s Board of Peace: Breakthrough Diplomacy or a Hostile Takeover of Global Order?
Prince William to Make Official Visit to Saudi Arabia in February
Saudi Arabia Advances Ambitious Artificial River Mega-Project to Transform Water Security
Saudi Crown Prince and Syrian President Discuss Stabilisation, Reconstruction and Regional Ties in Riyadh Talks
Mohammed bin Salman Confronts the ‘Iranian Moment’ as Saudi Leadership Faces Regional Test
Cybercrime, Inc.: When Crime Becomes an Economy. How the World Accidentally Built a Twenty-Trillion-Dollar Criminal Economy
Strategic Restraint, Credible Force, and the Discipline of Power
Donald Trump Organization Unveils Championship Golf Course and Luxury Resort Project in Saudi Arabia
Inside Diriyah: Saudi Arabia’s $63.2 Billion Vision to Transform Its Historic Heart into a Global Tourism Powerhouse
Trump Designates Saudi Arabia a Major Non-NATO Ally, Elevating US–Riyadh Defense Partnership
Trump Organization Deepens Saudi Property Focus with $10 Billion Luxury Developments
There is no sovereign immunity for poisoning millions with drugs.
Mohammed bin Salman’s Global Standing: Strategic Partner in Transition Amid Debate Over His Role
Saudi Arabia Opens Property Market to Foreign Buyers in Landmark Reform
The U.S. State Department’s account in Persian: “President Trump is a man of action. If you didn’t know it until now, now you do—do not play games with President Trump.”
CNN’s Ranking of Israel’s Women’s Rights Sparks Debate After Misleading Global Index Comparison
Saudi Arabia’s Shifting Regional Alignment Raises Strategic Concerns in Jerusalem
OPEC+ Holds Oil Output Steady Amid Member Tensions and Market Oversupply
Iranian Protests Intensify as Another Revolutionary Guard Member Is Killed and Khamenei Blames the West
President Trump Says United States Will Administer Venezuela Until a Secure Leadership Transition
Delta Force Identified as Unit Behind U.S. Operation That Captured Venezuela’s President
Trump Announces U.S. Large-Scale Strike on Venezuela, Declares President Maduro and Wife Captured
Saudi-UAE Rift Adds Complexity to Middle East Diplomacy as Trump Signals Firm Leadership
OPEC+ to Keep Oil Output Policy Unchanged Despite Saudi-UAE Tensions Over Yemen
Saudi Arabia and UAE at Odds in Yemen Conflict as Southern Offensive Deepens Gulf Rift
Abu Dhabi ‘Capital of Capital’: How Abu Dhabi Rose as a Sovereign Wealth Power
Diamonds Are Powering a New Quantum Revolution
Trump Threatens Strikes Against Iran if Nuclear Programme Is Restarted
Why Saudi Arabia May Recalibrate Its US Spending Commitments Amid Rising China–America Rivalry
Riyadh Air’s First Boeing 787-9 Dreamliner Completes Initial Test Flight, Advancing Saudi Carrier’s Launch
Saudi Arabia’s 2025: A Pivotal Year of Global Engagement and Domestic Transformation
Saudi Arabia to Introduce Sugar-Content Based Tax on Sweetened Drinks from January 2026
Saudi Hotels Prepare for New Hospitality Roles as Alcohol Curbs Ease
×