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Tuesday, May 19, 2026

Makkah Route Initiative streamlines Hajj journey for millions

Makkah Route Initiative streamlines Hajj journey for millions

Saudi Arabia's pioneering program eases arrival process for pilgrims, saving time and facilitating once-in-a-lifetime experience
Riyadh: Saudi Arabia has always placed serving the Two Holy Mosques and pilgrims at the forefront of its priorities.

The Hajj pilgrimage, mandatory for all able Muslims, was once a lengthy process that took months or weeks to complete.

However, the journey is now significantly easier in today's digital age, thanks partly to the Kingdom's Makkah Route Initiative.Pilgrims arriving as part of this initiative spend only a few minutes at Saudi immigration counters, having completed entry requirements in their country of departure.

The pioneering initiative was officially introduced as part of Saudi Vision 2030's Pilgrim Experience Program.Announced in 2018 and activated in 2019, the Makkah Route Initiative has proven to be a revolutionary program that travelers say enables them to be fully committed to performing one of their holiest duties while enhancing the experience for what is often a once-in-a-lifetime journey.

Several pilgrims benefiting from the service have praised the high level of organization, noting it creates an atmosphere of comfort and reassurance, facilitating their journey to the Kingdom to perform Hajj rituals with ease.Najmul Hassan, a Bangladeshi pilgrim, noted that the smooth and efficient service experienced during the Hajj journey enables pilgrims to be fully committed to performing one of their holiest duties with peace of mind.

Previously, it used to take a lot of time, with pilgrims having to stay in long queues at the Hajj terminal upon arrival in the Kingdom.

Now there are dedicated lounges making the journey easier and more efficient for them.The initiative is led by the Ministry of Interior in collaboration with the Ministry of Foreign Affairs, the Ministry of Hajj and Umrah, as well as support from the ministries of health and media.

The Saudi Data and Artificial Intelligence Authority (SDAIA) and the Zakat, Tax and Customs Authority are also collaborators.

It has expanded the service to 17 entry points across 10 countries.Indonesia, the world's largest Muslim-majority country, has the biggest Hajj quota, sending 221,000 pilgrims to the Kingdom this year.

With Hajj expected to begin on May 25, special flights from Indonesia began on April 22 and are scheduled to run until May 21.

The Makkah Route Initiative is also transforming the Hajj experience for a fourth consecutive year for pilgrims departing from Turkey, providing integrated services to pilgrims from Istanbul at a dedicated terminal.The initiative involves the cooperation of qualified personnel fluent in several languages, including Turkish, Arabic and English, facilitating communication with pilgrims and providing clear guidance.

The first Hajj flight from Bangladesh this year landed at King Abdulaziz International Airport in Jeddah on April 18 with 419 pilgrims.Saudi Arabia is also expanding digital services through the national super app Tawakkalna, allowing beneficiaries of the Makkah Route Initiative to access and display their Hajj permits electronically before departing from their home countries.

This move is part of the Kingdom's broader push to streamline the pilgrims' journey through integrated digital platforms powered by SDAIA.
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