Saudi Press

Saudi Arabia and the world
Wednesday, Dec 24, 2025

Energy crisis: Around £200m in credit balances 'missing' after supplier failures, Ofgem tells MPs

Energy crisis: Around £200m in credit balances 'missing' after supplier failures, Ofgem tells MPs

Ofgem's chief executive Jonathan Brearley tells the business, energy and industrial strategy (BEIS) committee that the bill for lost credit balances could quadruple from its current level as he faces questions over why the money was not ringfenced.

The energy regulator has told MPs that it estimated around £200m in household credit balances was lost through the failures of energy companies over the past year - with up to £10 set to be added to rocketing bills as a result.

Ofgem chief executive Jonathan Brearley made his remarks as the business, energy and industrial strategy (BEIS) committee seeks lessons in the wake of the energy price-driven spike in inflation that is set to pile misery on consumers.

The watchdog's stewardship of the energy market has been called into question after surging wholesale costs forced almost 30 firms out of business since last summer.

The millions of customers affected were appointed a new supplier by Ofgem but it emerged that household credit balances did not transfer with them as the cash - a consequence of a direct debit level versus energy use imbalance - had often already been accounted for by the companies that went bust.

It was confirmed last week that the energy price cap - which Ofgem said had protected 22 million households from the worst over the winter - is set to rise in April by an average £693 per year per household.

Of that sum, £2.45 accounts for £54m in lost consumer credit balances to date, covering about a quarter of the overall estimated loss.

Mr Brearley said: "Those figures aren't figures that we're finished with but are roughly in that order of magnitude."

He explained Ofgem was in the process of implementing a demand that suppliers return credit balances to customers on an annual basis but the measure was not finalised ahead of the price crisis.

He added: "The argument at the time was that this would make it very hard for small suppliers to operate."

Mr Brearley told the MPs that boosting competition in energy provision had been the "number one priority" for regulators, not just Ofgem, over the past decade.

But he admitted it had come at the expense of tougher financial controls on smaller operators - and it was an issue the regulator was working to address in its proposed market reforms.

Ofgem also announced last week that in addition to the cap reflecting the higher energy costs, there would be a £68 charge to cover the cost of protecting the customers whose energy suppliers had failed because their new suppliers had needed to buy energy at the top of the market to meet their needs.

Mr Brearley sounded a note of caution on the path for energy prices ahead, given the effects already being seen in the market because of the Russia-Ukraine crisis.

"If Russia invades Ukraine that would drive high gas prices and ultimately feed through to customers," he warned.

He explained that while Britain only receives around 5% of its gas supply from Russia, lower overall Russian supply to Europe would mean less supply becoming available from other sources and potentially higher prices as a result.

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Saudi Arabia’s 2025: A Pivotal Year of Global Engagement and Domestic Transformation
Saudi Arabia to Introduce Sugar-Content Based Tax on Sweetened Drinks from January 2026
Saudi Hotels Prepare for New Hospitality Roles as Alcohol Curbs Ease
Global Airports Forum Highlights Saudi Arabia’s Emergence as a Leading Aviation Powerhouse
Saudi Arabia Weighs Strategic Choice on Iran Amid Regional Turbulence
Not Only F-35s: Saudi Arabia to Gain Access to the World’s Most Sensitive Technology
Saudi Arabia Condemns Sydney Bondi Beach Shooting and Expresses Solidarity with Australia
Washington Watches Beijing–Riyadh Rapprochement as Strategic Balance Shifts
Saudi Arabia Urges Stronger Partnerships and Efficient Aid Delivery at OCHA Donor Support Meeting in Geneva
Saudi Arabia’s Vision 2030 Drives Measurable Lift in Global Reputation and Influence
Alcohol Policies Vary Widely Across Muslim-Majority Countries, With Many Permitting Consumption Under Specific Rules
Saudi Arabia Clarifies No Formal Ban on Photography at Holy Mosques for Hajj 2026
Libya and Saudi Arabia Sign Strategic MoU to Boost Telecommunications Cooperation
Elon Musk’s xAI Announces Landmark 500-Megawatt AI Data Center in Saudi Arabia
Israel Moves to Safeguard Regional Stability as F-35 Sales Debate Intensifies
Cardi B to Make Historic Saudi Arabia Debut at Soundstorm 2025 Festival
U.S. Democratic Lawmakers Raise National Security and Influence Concerns Over Paramount’s Hostile Bid for Warner Bros. Discovery
Hackers Are Hiding Malware in Open-Source Tools and IDE Extensions
Traveling to USA? Homeland Security moving toward requiring foreign travelers to share social media history
Wall Street Analysts Clash With Riyadh Over Saudi Arabia’s Deficit Outlook
Trump and Saudi Crown Prince Cement $1 Trillion-Plus Deals in High-Profile White House Summit
Saudi Arabia Opens Alcohol Sales to Wealthy Non-Muslim Residents Under New Access Rules
U.S.–Saudi Rethink Deepens — Washington Moves Ahead Without Linking Riyadh to Israel Normalisation
Saudi Arabia and Israel Deprioritise Diplomacy: Normalisation No Longer a Middle-East Priority
Saudi Arabia Positions Itself as the Backbone of the Global AI Era
As Trump Deepens Ties with Saudi Arabia, Push for Israel Normalization Takes a Back Seat
Thai Food Village Debuts at Saudi Feast Food Festival 2025 Under Thai Commerce Minister Suphajee’s Lead
Saudi Arabia Sharpens Its Strategic Vision as Economic Transformation Enters New Phase
Saudi Arabia Projects $44 Billion Budget Shortfall in 2026 as Economy Rebalances
OPEC+ Unveils New Capacity-Based System to Anchor Future Oil Output Levels
Will Saudi Arabia End Up Bankrolling Israel’s Post-Ceasefire Order in Lebanon?
Saudi Arabia’s SAMAI Initiative Surpasses One-Million-Citizen Milestone in National AI Upskilling Drive
Saudi Arabia’s Specialty Coffee Market Set to Surge as Demand Soars and New Exhibition Drops in December
Saudi Arabia Moves to Open Two New Alcohol Stores for Foreigners Under Vision 2030 Reform
Saudi Arabia’s AI Ambitions Gain Momentum — but Water, Talent and Infrastructure Pose Major Hurdles
Tensions Surface in Trump-MBS Talks as Saudi Pushes Back on Israel Normalisation
Saudi Arabia Signals Major Maritime Crack-Down on Houthi Routes in Red Sea
Italy and Saudi Arabia Seal Over 20 Strategic Deals at Business Forum in Riyadh
COP30 Ends Without Fossil Fuel Phase-Out as US, Saudi Arabia and Russia Align in Obstruction Role
Saudi-Portuguese Economic Horizons Expand Through Strategic Business Council
DHL Commits $150 Million for Landmark Logistics Hub in Saudi Arabia
Saudi Aramco Weighs Disposals Amid $10 Billion-Plus Asset Sales Discussion
Trump Hosts Saudi Crown Prince for Major Defence and Investment Agreements
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
Riyadh Metro Records Over One Hundred Million Journeys as Saudi Capital Accelerates Transit Era
Trump’s Grand Saudi Welcome Highlights U.S.–Riyadh Pivot as Israel Watches Warily
U.S. Set to Sell F-35 Jets to Saudi Arabia in Major Strategic Shift
Saudi Arabia Doubles Down on U.S. Partnership in Strategic Move
Saudi Arabia Charts Tech and Nuclear Leap Under Crown Prince’s U.S. Visit
Trump Elevates Saudi Arabia to Major Non-NATO Ally Amid Defense Deal
×