Saudi Press

Saudi Arabia and the world
Saturday, Feb 22, 2025

Amazon argues Prime Video customers don't own purchased content

Amazon argues Prime Video customers don't own purchased content

The tech giant is arguing in a new court filing that Prime Video customers are actually paying for a limited license for “on-demand viewing over an indefinite period of time.”

According to Amazon, Prime Video customers do not actually own the content that they purchase on the streaming service.

Instead, the tech giant is now arguing that Prime Video customers are actually paying for a limited license for “on-demand viewing over an indefinite period of time.”

Amanda Caudel of Fairfield, California brought Amazon to court for unfair competition and false advertising back in April, alleging in a lawsuit that the company "secretly reserves the right to terminate the consumers’ access and use of the Video Content at any time," and has done so on numerous occasions.

Caudel argues the company has deceived, misled and defrauded consumers by selling content at substanially higher prices while giving customers the impression that they own it. Her suit notes that Prime Video content is sold at a premium price at an average of $14.99 per movie, compared to only $5.99 to rent that same content.

On Monday, Amazon filed a motion seeking to dismiss her complaint, arguing that she "fails to allege a cognizable claim under any legal theory" because she isn't an injured party.

"Plaintiff claims that Defendant Amazon’s Prime Video service, which allows consumers to purchase video content for streaming or download, misleads consumers because sometimes that video content might later become unavailable if a third-party rights’ holder revokes or modifies Amazon’s license," lawyers for Amazon wrote. "The Complaint points vaguely to online commentary about this alleged potential harm but does not identify any Prime Video purchase unavailable to Plaintiff herself. In fact, all of the Prime Video content that Plaintiff has ever purchased remains available."

The company says that their policy is stated clearly in the streaming service's terms of use.

"The most relevant agreement here — the Prime Video Terms of Use — is presented to consumers every time they buy digital content on Amazon Prime Video," Amazon's lawyers added. "These Terms of Use expressly state that purchasers obtain only a limited license to view video content and that purchased content may become unavailable due to provider license restriction or other reasons."

In addition, Amazon points out that all thiry-six titles Caudel has purchased since January 2016 are still available to her today, and that since filing her complaint, she's made at least thirteen more separate purchases.

"Even though Plaintiff repeatedly alleges that “she would not have bought” Purchased Digital Content from Amazon Prime if she had known about the potential loss of access to that Content, she has done that exact thing thirteen different times between April 24, 2020, and September 6, 2020," the company said.

Amazon also argues that it doesn't matter if Caudel or any other individual reads the fine print, because customers are still bound by it.

"A merchant term of service agreement in an online consumer transaction is valid and enforceable when the consumer had reasonable notice of the terms of service," Amazon states. "Plaintiff had notice of the [Conditions Of Use] and is bound by it."


Michael Reese, an attorney for Caudel, told FOX Business in a statement that Amazon's argument that users don't own the content they purchase is "an insult to consumers who paid extra money to Amazon and underscores how Amazon is misleading consumers."

"We look forward to representing consumers and vindicating their rights against Amazon for its deception," Reese added.

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Saudi Arabia and the United States Strengthen Ties Amid Global Developments
Saudi Arabia Hosts Global Conference to Promote Islamic Unity
The Impact of Artificial Intelligence on Education and Child Development
Saudi Arabia Announces Competition for Best Founding Day Outfits
Saudi-EU Food Security Officials Hold Talks to Strengthen Collaboration
Putin Expresses Gratitude to Saudi Crown Prince for Hosting US-Russia Talks
UK and Saudi Arabia Enhance Collaboration in Innovation and Technology
Denmark's Embassy in Riyadh Showcases Danish Cuisine with Saudi Influence
Saudi Artist Salman Al-Amir Unveils 'Tafawut' Exhibition in Riyadh
Saudi Arabia Offers Condolences to Kuwait Following Military Exercise Fatalities
Saudi Ministry of Islamic Affairs Completes Ramadan Preparations in Madinah
Etidal Secretary-General Hosts UN Counter-Terrorism Director in Riyadh
ADNOC Drilling Targets Over $1 Billion in Investments for 2025 Amid Gulf Expansion Plans
Derayah Financial Achieves Remarkable Growth in Saudi Brokerage and Asset Management
Saudi Arabia Shortlists 30 Firms for Mining Licenses in Eastern Province and Tabuk
Saudi Foreign Minister Engages Counterparts at G20 Meeting in Johannesburg
Oil Prices Decline Amid Rising US Inventories
Saudi Arabia's NDMC Plans Green Bond Issuance by 2025
Moody’s Affirms Egypt’s Caa1 Rating Amid Positive Economic Outlook
Oman and Saudi Arabia Strengthen Economic Ties with New Agreements
Saudi Arabia Investments Propel Expansion of Qurayyah Power Plant
Saudi Capital Market Authority Advances SPACs and Direct Listings
Global Energy Leaders Gather in Riyadh for Symposium on Energy Outlooks
Al-Ahsa Region Sees 500% Growth in Tourism as Saudi Arabia Prioritizes Development
Saudi Arabia Advances Entrepreneurial Ecosystem in Al-Ahsa with New Agreement
King Salman Approves Official Saudi Riyal Symbol
Saudi Credit Card Lending Reaches $8.4 Billion Amid Digital Payment Expansion
King Salman Approves Official Symbol for Saudi Riyal
Putin Thanks Saudi Crown Prince for Facilitating U.S.-Russia Discussions
Saudi Foreign Minister Attends G20 Meeting in Johannesburg
Saudi Arabia Prepares for Nationwide Founding Day Celebrations
Inauguration of Hira Park and Walkway Enhances Jeddah's Urban Landscape
Crown Prince Hosts Leaders for Informal Meeting in Riyadh Amid Gaza Rebuilding Plans
Saudi Official Highlights Achievements and Media's Role in National Transformation
Three Expatriate Women Arrested for Prostitution in Riyadh
Saudi Arabia's Diplomatic Evolution Highlighted at Saudi Media Forum
Healthy Eating and Preparation Essential for Ramadan Fasting
Saudi Arabia and Japan Forge Sustainable Textile Partnership
Advanced Limb Surgery Restores Mobility in Pediatric Cancer Patient
Jeddah Event Explores AI's Role in Boosting Saudi Arabia's SME Sector
UN Representative Highlights AI's Role in Perpetuating Gender Stereotypes
Saudi and Jordanian Leaders Discuss Enhanced Security Cooperation in Amman
Saudi British Society Honors Cultural Bridge-Builders at London Gala
Saudi Media Forum 2025 Explores AI's Role in Modern Journalism
Saudi Arabia's Saqer Al-Moqbel Appointed as WTO General Council President for 2025–2026
Saudi Deputy Ministers Engage in Diplomatic Discussions with U.S. and Dutch Officials in Riyadh
Saudi Arabia to Launch Iftar Program in 61 Countries During Ramadan
Saudi Visitors Expected to Spend £942 Million in UK During 2025
Saudi Arabia Gifts Kaaba's Kiswah to Uzbekistan's Center of Islamic Civilization
Digital Cooperation Organization Concludes Fourth General Assembly with Multiple Agreements
×