Saudi Press

Saudi Arabia and the world
Tuesday, Jan 13, 2026

Can better tech make video meetings less excruciating?

Can better tech make video meetings less excruciating?

Secretary for Commerce and Economic Development Edward Yau Tang-wah described cruise to nowhere as an extension of local tours and a good start for the tourism sector after 18 months of “freezing winter.”

But as Susan D Blum's linguistic anthropology class found out, it makes having a natural conversation practically impossible.

"We always read transcripts out loud," she says, referring to her students at the University of Notre Dame, Indiana. The class exercise involves reading different parts of a dialogue together, exactly as they were spoken. That means overlapping at the end of some sentences, just like in casual conversation.

The problem is that Zoom, and other tools like it, only amplify one speaker's voice at a time - a deliberate feature of these platforms.

"You literally cannot have this kind of conversational overlap," says Prof Blum. "[The transcript readings] never worked at all."

Video calls fall short for Professor Susan D Blum

Many people trying to have real conversations remotely have also found that chatter just didn't flow as smoothly as it does in face-to-face discussions.

Remote working will likely remain in place for some time, at least to some extent. So, will the technology that facilitates working from home improve?

A spokeswoman for Zoom says the platform uses various innovations to help meetings flow well, including noise suppression technology that removes background sounds, such as typing and paper rustling, or even dogs barking, to improve the audio.

But there are all sorts of other niggles with work-related virtual gatherings.

Sometimes people have mishaps on camera, connection issues cause disruption, and participants' body language may be difficult, or impossible, to read.

Research from the Institute for the Future of Work (IFOW) suggests that meeting via video has had benefits as well as downsides. On the one hand, sometimes workers have found it easier to keep track of, and join, meetings ad hoc.

On the other hand, video calls have sometimes made employees feel uncomfortable, especially those who are new to the company.

"This is not always as conducive to learning and training of younger members who aren't as confident to speak-up," says Abby Gilbert, principal researcher at IFOW. It means that good management and interpersonal skills are even more important for video meetings, she adds.

Technology can't replace those things but perhaps it can level the virtual playing field a bit.

The problem cited by Prof Blum, of unnatural audio, is one targeted by the app, High Fidelity, for instance. The app allows all participants on a call to speak at once and the software positions each speaker at a specific point along the stereo spectrum, from left to right.

The net effect is that the app can make it sound a bit like everyone is in the same room, it is most discernible when using headphones.

Another company that hopes to address the problems with online meetings is Headroom. Its platform, not yet publicly available, layers video calls with a suite of features intended to help participants read one another better.

Artificial intelligence (AI) tools in the software monitor people's faces and body language while they are on the call. The aim is to automatically alert the current speaker to gestures such as a raised hand (which suggests that someone would like to comment).

Headroom is training AI to understand body language during meetings

The system can also quantify the "airtime" used by each participant, revealing who is dominating and who is hanging back, for instance. And speakers will even receive information about how engaged their audience is.

To do this, Headroom intends to constantly analyse the facial expressions of listeners on the call, among other things.

In-person meetings are, generally, much smoother than those online, says co-founder and chief executive, Julian Green.

"You can tell when people are with you because they're leaning in or nodding, or they're sort of in sync with you," he says. And you may find it easier to judge when to let someone else speak as a result of these subtle cues.

Emotion-detecting AI though is a controversial field because some previous systems have proved inaccurate, for example, or biased when reading the faces of non-white people.

Mr Green's fellow co-founder and chief technology officer Andrew Rabinovich acknowledges that building emotion-detecting AI is difficult but he argues that using multiple data sources - what people are typing as well as their facial expressions, for instance - can improve the overall accuracy of the system. This, the pair suggest, can give a broad sense of how engaged the audience is.

However, even such broad tracking will raise concerns about systems that monitor workers, which some call workplace surveillance.

Workplace surveillance has become more commonplace thanks to advances in technology and a rise in people working from home during the pandemic, according to a blog published last year by Dan Lucy at the Institute for Employment Studies.

"It also provides fertile ground for organisations and HR professionals to make poor decisions, damaging their reputation as an employer and place of work," he writes.

Another firm planning to launch emotion-detecting technology for meetings is Docket, which offers a range of tools to help workers plan agendas and take notes during video meetings.

Video software that can detect user emotions is the future says Heather Hansson from Docket

"That, we definitely believe, is going to be key to making that virtual meeting experience even more well rounded," says director of product Heather Hansson.

Will our meetings look more like video games?


Sharpening the productivity of meetings might be desirable. But it raises a question - just how well-oiled do we want all of our personal interactions with colleagues to be?

Many people working from home during the pandemic have missed informal chats and the casual office milieu. It's hard to replicate that in a video meeting.

But there could be another way. Video game-like platforms that allow employees to hang out online offer an opportunity for impromptu interactions.

Gather Town allows colleagues to spend time with one another "like you would in real life". In this case, that means socialising in a 2-D game world where your avatar can walk around and choose to meet specific colleagues - simultaneously via video chat - in small groups, rather than getting lumped in with everyone at once.

The creators of Enter Agora says it can foster togetherness in a company

Then there is Enter Agora. It offers a 3-D virtual space that people can explore, mingle in, and attend more formal events such as meetings and presentations.

Chief executive Ruxandra Radulescu says that five clients, including a major law firm and a construction company are currently using the software.

The construction company, for instance, asked for specific locations from their headquarters to be replicated digitally in Enter Agora.

"You can have conversations with your colleagues as they land in the environment - the incidental conversations that you don't get to have otherwise," says Ms Radulescu.

I express some scepticism that people will want to spend much time in a video game version of their workplace. She says that, for quick meetings, a phone call or video chat may be preferable.

However, she also argues that Enter Agora can allow employees to feel a greater sense of togetherness when they are not able to travel to an event or office. Reducing the number of flights business people take could have environmental benefits, too.

Ms Radulescu asserts that people in the future will think it strange that such platforms weren't always an option.

"I see it 10 years from now… 'Do you remember when this happened? Wow, we used to have conversations in Zoom'," she says.

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Trump Designates Saudi Arabia a Major Non-NATO Ally, Elevating US–Riyadh Defense Partnership
Trump Organization Deepens Saudi Property Focus with $10 Billion Luxury Developments
There is no sovereign immunity for poisoning millions with drugs.
Mohammed bin Salman’s Global Standing: Strategic Partner in Transition Amid Debate Over His Role
Saudi Arabia Opens Property Market to Foreign Buyers in Landmark Reform
The U.S. State Department’s account in Persian: “President Trump is a man of action. If you didn’t know it until now, now you do—do not play games with President Trump.”
CNN’s Ranking of Israel’s Women’s Rights Sparks Debate After Misleading Global Index Comparison
Saudi Arabia’s Shifting Regional Alignment Raises Strategic Concerns in Jerusalem
OPEC+ Holds Oil Output Steady Amid Member Tensions and Market Oversupply
Iranian Protests Intensify as Another Revolutionary Guard Member Is Killed and Khamenei Blames the West
President Trump Says United States Will Administer Venezuela Until a Secure Leadership Transition
Delta Force Identified as Unit Behind U.S. Operation That Captured Venezuela’s President
Trump Announces U.S. Large-Scale Strike on Venezuela, Declares President Maduro and Wife Captured
Saudi-UAE Rift Adds Complexity to Middle East Diplomacy as Trump Signals Firm Leadership
OPEC+ to Keep Oil Output Policy Unchanged Despite Saudi-UAE Tensions Over Yemen
Saudi Arabia and UAE at Odds in Yemen Conflict as Southern Offensive Deepens Gulf Rift
Abu Dhabi ‘Capital of Capital’: How Abu Dhabi Rose as a Sovereign Wealth Power
Diamonds Are Powering a New Quantum Revolution
Trump Threatens Strikes Against Iran if Nuclear Programme Is Restarted
Why Saudi Arabia May Recalibrate Its US Spending Commitments Amid Rising China–America Rivalry
Riyadh Air’s First Boeing 787-9 Dreamliner Completes Initial Test Flight, Advancing Saudi Carrier’s Launch
Saudi Arabia’s 2025: A Pivotal Year of Global Engagement and Domestic Transformation
Saudi Arabia to Introduce Sugar-Content Based Tax on Sweetened Drinks from January 2026
Saudi Hotels Prepare for New Hospitality Roles as Alcohol Curbs Ease
Global Airports Forum Highlights Saudi Arabia’s Emergence as a Leading Aviation Powerhouse
Saudi Arabia Weighs Strategic Choice on Iran Amid Regional Turbulence
Not Only F-35s: Saudi Arabia to Gain Access to the World’s Most Sensitive Technology
Saudi Arabia Condemns Sydney Bondi Beach Shooting and Expresses Solidarity with Australia
Washington Watches Beijing–Riyadh Rapprochement as Strategic Balance Shifts
Saudi Arabia Urges Stronger Partnerships and Efficient Aid Delivery at OCHA Donor Support Meeting in Geneva
Saudi Arabia’s Vision 2030 Drives Measurable Lift in Global Reputation and Influence
Alcohol Policies Vary Widely Across Muslim-Majority Countries, With Many Permitting Consumption Under Specific Rules
Saudi Arabia Clarifies No Formal Ban on Photography at Holy Mosques for Hajj 2026
Libya and Saudi Arabia Sign Strategic MoU to Boost Telecommunications Cooperation
Elon Musk’s xAI Announces Landmark 500-Megawatt AI Data Center in Saudi Arabia
Israel Moves to Safeguard Regional Stability as F-35 Sales Debate Intensifies
Cardi B to Make Historic Saudi Arabia Debut at Soundstorm 2025 Festival
U.S. Democratic Lawmakers Raise National Security and Influence Concerns Over Paramount’s Hostile Bid for Warner Bros. Discovery
Hackers Are Hiding Malware in Open-Source Tools and IDE Extensions
Traveling to USA? Homeland Security moving toward requiring foreign travelers to share social media history
Wall Street Analysts Clash With Riyadh Over Saudi Arabia’s Deficit Outlook
Trump and Saudi Crown Prince Cement $1 Trillion-Plus Deals in High-Profile White House Summit
Saudi Arabia Opens Alcohol Sales to Wealthy Non-Muslim Residents Under New Access Rules
U.S.–Saudi Rethink Deepens — Washington Moves Ahead Without Linking Riyadh to Israel Normalisation
Saudi Arabia and Israel Deprioritise Diplomacy: Normalisation No Longer a Middle-East Priority
Saudi Arabia Positions Itself as the Backbone of the Global AI Era
As Trump Deepens Ties with Saudi Arabia, Push for Israel Normalization Takes a Back Seat
Thai Food Village Debuts at Saudi Feast Food Festival 2025 Under Thai Commerce Minister Suphajee’s Lead
Saudi Arabia Sharpens Its Strategic Vision as Economic Transformation Enters New Phase
Saudi Arabia Projects $44 Billion Budget Shortfall in 2026 as Economy Rebalances
×