Saudi Press

Saudi Arabia and the world
Friday, May 22, 2026

Boeing: internal emails reveal chaos and incompetence at 737 Max factory

Boeing: internal emails reveal chaos and incompetence at 737 Max factory

Executives mocked their regulator and joked about safety in hundreds of messages given to congressional investigators
Boeing is more than a year into the worst crisis in its 103-year history and it just got worse.

The fatal crashes of two of company’s 737 Max jets – which claimed 346 lives – have already shone a harsh light on Boeing’s corporate culture and its cosy relationship with its regulator. Then on Thursday hundreds of pages of internal messages were delivered to congressional investigators in which Boeing executives mocked their regulator, joked about safety and said the Max had been “designed by clowns”.

Shocking as the emails are, they will come as no surprise to those following the Boeing story. Last month Edward Pierson, a former senior manager at Boeing’s 737 factory in Renton, Washington, told Congress he had witnessed “chaos” at the factory where the Max was built and had warned management that “Boeing was prioritizing production speed over quality and safety”.

His warnings were ignored.

Lawmakers also heard the Federal Aviation Administration (FAA), Boeing’s regulator, allowed the Max to keep flying even after its own analysis found the plane could have averaged one fatal crash about every two or three years without intervention.

That decision came a month after the Lion Air crash in October 2018 that claimed 189 lives, and four months before an Ethiopian Airlines crash that killed another 157 people.

New software meant to prevent stalling has been blamed for both crashes and it is now clear training on that software could well have prevented them. But training costs money and the release of the latest messages shows Boeing was doing all it could to block any regulatory requirement for airlines to train pilots in a simulator on the differences between the 737 Max and its predecessor the 737 NG.

Boeing claimed the planes were so similar that experienced pilots could be trained on the differences in a one-hour lesson on an iPad.

Avoiding extra training was a big cost saving. Before the grounding Boeing promised to offer Southwest Airlines a $1m discount per plane if regulators required simulator training.

What will happen now? Senator Richard Blumenthal has called the emails “astonishing and appalling” and called for more congressional hearings.

But the outrage over the emails is unlikely to address the structural issues that led to these tragedies. Boeing is simply too big to fail. The company is the US’s largest export manufacturer, it supports 8,000 suppliers across the US and its woes are big enough to trim the economic fortunes of the entire country. In a clear sign of the scandal’s impact, on Friday aircraft parts maker Spirit AeroSystems announced it is laying off 2,800 employees at its facility in Wichita, Kansas, due to the grounding of the plane. According to the White House Council of Economic Advisers, last year Boeing’s troubles cut gross domestic product from March through June by 0.4 percentage points.

Nor is oversight likely to get much of a boost from the Trump administration. Donald Trump has used two executive orders to cut regulatory oversight and hand more of that supervision over to businesses. Trump’s 2019 budget proposed an 18% cut to the transportation department.

Boeing sacked Dennis Muilenberg, its CEO, in December. The FAA has a relatively new administrator. Both organisations have promised change but there is still little sign that Boeing, the FAA or the Trump administration are really prepared to put human lives ahead of the bottom line.
Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
The Great Western Exit: Why Best Citizens Are Fleeing the Rich World [PODCAST]
The New Robber Barons of Intelligence: Are AI Bosses More Powerful Than Rockefeller?
The AI Gold Rush Is Coming for America’s Last Open Spaces [Podcast]
The Pentagon’s AI Squeeze: Eight Tech Giants Get In, Anthropic Gets Shut Out [Podcast]
The War Map: Professor Jiang’s Dark Theory of Iran, Trump, China, Russia, Israel, and the Coming Global Shock [Podcast]
AI Isn’t Stealing Your Job. It’s Dismantling It Piece by Piece.
Kennedy’s Quiet War on Antidepressants Sparks Alarm Across America’s Medical Establishment
Russian Oligarch’s Superyacht Crosses Hormuz via Iran-Controlled Route
Crypto Scammers Capitalize on Maritime Chaos Near the Strait of Hormuz: A Rising Threat to Shipping Companies
Changi Airport: How Singapore Engineered the World’s Most Efficient Travel Experience
News Roundup
Microsoft lost 2.5 millions users (French government) to Linux
Strategic Saudi-Bahrain Causeway Closed Amid Security Concerns as Trump Deadline Approaches
Saudi Arabia Keeps Red Sea Oil Exports Flowing Despite Regional Tensions
Pipeline Attack Cuts Significant Share of Saudi Arabia’s Oil Export Capacity
Saudi Business Leader Abudawood Appointed Chairman of Merit Incentives Group
TotalEnergies Confirms Damage at Saudi Refinery Following Security Incident
Saudi Arabia Launches Early Construction Phase for King Salman Stadium Project
Saudi Shift Away from Longstanding Dollar Oil Framework Gains Attention Amid Iran Conflict
Türkiye and Saudi Arabia Resolve Long-Running Transit Visa Dispute
Saudi Oil Capacity and Pipeline Flows Reduced as Supply Risks Intensify
TotalEnergies Reports Damage to Saudi SATORP Refinery Following Security Incidents
Gulf States Assess Prospects of U.S.-Iran Truce as Regional Stability Efforts Intensify
South Korea Resumes Honey Exports to Saudi Arabia Following Sanitary Approval
Saudi Arabia Carries Out Sentences in Eastern Province Following Security Convictions
Saudi Sovereign Wealth Fund Backs King Street’s Regional Credit Strategy
Saudi Arabia Secures World Cup Return as Egypt Celebrates Landmark Qualification
Iran and Saudi Arabia Intensify Diplomatic Engagement Amid Regional Tensions
Russia and Saudi Arabia Open Visa-Free Travel Corridor for Citizens
Saudi Oil Output Capacity Reduced by 600,000 Barrels Per Day Amid Regional Conflict
Saudi Arabia Suspends Operations at Select Energy Sites as Precautionary Measure
Saudi Arabia Halts Operations at Multiple Energy Facilities Amid Heightened Tensions
Global Markets Jolt as Iran Signals Ceasefire Breakdown and Rising Regional Tensions
King Street Aligns with Saudi Sovereign Wealth Fund to Expand Alternative Investments in Middle East
Attack on Saudi Arabia’s Jubail Petrochemical Hub Raises Global Supply Concerns
Debate Emerges Over Saudi Strategic Decisions as Gulf Cooperation Council Dynamics Come Into Focus
Saudi Arabia Expands Full Workforce Localisation to 69 Professions in Major Labour Reform
Emerging Alliance of Pakistan, Turkey, Egypt and Saudi Arabia Signals New Regional Power Dynamic Amid Iran Conflict
Iran Linked to Strikes Across Gulf States Following Refinery Attack Escalation
Saudi Arabia Voices Concern Over Fragile US–Iran Ceasefire Stability
Starmer Warns Sustained Effort Needed to Ensure US–Iran Ceasefire Holds
Saudi Arabia’s Key East-West Oil Pipeline Targeted Following Ceasefire Announcement
Iran Targets Saudi Arabia’s East-West Oil Pipeline in Escalating Regional Tensions
Trump Warns of Civilizational Stakes as Iran Halts Negotiations
Saudi Companies Expand Remote Work Measures Ahead of Iran-Related Security Concerns
Iran Warns of Strikes on Saudi Energy Infrastructure if US Targets Its Facilities
Iran Urges Civilians to Form Human Shields Around Nuclear Sites as Diplomatic Deadline Approaches
Saudi Arabia Raises Oil Prices to Record Premiums Amid Supply Pressures Linked to Iran Conflict
Key Saudi-Bahrain Causeway Closed Amid Heightened Security Concerns Linked to Iran
Formula One Calendar Gap Explained as Fans Await Next Grand Prix
×