Saudi Press

Saudi Arabia and the world
Tuesday, Dec 23, 2025

Delivery Robots Ease Shopping In UK Town

Delivery Robots Ease Shopping In UK Town

According to the robots' operators, the squat white machines came into their own when Britain locked down last year as coronavirus hit the country.

It's famous for its roundabouts and statues of concrete cows. But the English town of Milton Keynes now has another claim to fame -- a trundling army of shopping delivery robots.

The six-wheeled automated vehicles, launched three years ago, barely get a second glance as they ply the residential streets, some 80 kilometres (49 miles) north of London.

Numbers have grown to 200 in Milton Keynes and nearby Northampton, which introduced the service in 2020, with plans for as many as 500 to be in action in five more places across the country.

According to the robots' operators, the squat white machines came into their own when Britain locked down last year as coronavirus hit the country.

"Everyone was so in need of contactless delivery during the pandemic," Andrew Curtis, head of UK operations at Starship Technologies, told AFP.

The US company, which has quadrupled its deliveries in the UK, now makes 1,000 deliveries a day.

"Demand hasn't dropped off," Curtis said, adding that as stay-at-home restrictions were lifted, users became more willing to try the technology.

The company has signed a new agreement with longstanding partner the Co-op Group's chain of supermarkets, to provide 300 new robots by the end of the year and triple deliveries.

In front of one of the retailer's shops in Milton Keynes, which was the first to use the delivery machines in 2018, a dozen robots are ready and waiting.

With their antenna topped with an orange flag to aid visibility, they look almost like a queue of empty bumper cars.

Starship Troopers


An employee emerges from the shop and places the newest order inside one of the robots -- a small bag containing raspberries, yoghurt and a bouquet of flowers.

With its lid locked, the droid immediately dashes out onto the pavement. It turns and moves forward to cross the road before stopping, reversing suddenly to let a car pass.

Fitted with cameras, sensors and a loud alarm if needed, the robots -- first created in 2014 by the two founders of Skype -- are 99 percent autonomous.

But if they become stuck, an operator can take control.

Once launched, the robot navigates the maze of footpaths that wind between Milton Keynes' red brick houses.

When the way is clear, it can reach speeds of up to six kilometres (nearly four miles) per hour -- a little more than a reasonable walking pace.

Deliveries reach customers in less than an hour.

The Co-op said the use of the robots is environmentally friendly as well as convenient, with 70 percent of Starship's customers going without a trip in the car to a store or receiving a delivery from a fuel-powered vehicle.

Under the delivery system, the robots remain the property of Starship and orders are placed via an application they developed.

The company manages 1,000 robots, mainly in Britain and the United States but also in Estonia, Germany and Denmark.

The tech firm is not alone in the delivery robot race.

In the United States, for example, where it operates mainly on university campuses, it is jockeying for position with start-ups and logistics giants such as Amazon and FedEx.

A 'Godsend'


As their numbers grow, the wheeled delivery drones have drawn criticism from unions, who fear they will take jobs from people.

The debate has made its way into US town halls, which are tasked with deciding limits on delivery journeys and rules around sharing the pavement.

"Fortunately, we've not had any accidents so far," Curtis said, adding that in the UK Starship has obtained permission from local authorities for each of its operating locations.

The robot carrying raspberries, yoghurt and flowers continues its journey, hesitating as it encounters a gaping hole, the result of ongoing road maintenance.

Roadworkers look non-plussed as they put down planks to bridge the gap.

When the delivery robot finally reaches its destination, Sheila Rose, 71, walks out of her house and unlocks it with her smartphone, to retrieve her groceries and blooms.

"If I can use it, anyone can," she said, leaning on a walking stick.

"Because of my ill health, I have problems getting out to the shops," she said, calling the robots a "godsend".

The delivery drones have become so essential to the septuagenarian that some weeks she uses them everyday. "I've got great-grandchildren. And they love it," she added.

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Saudi Arabia to Introduce Sugar-Content Based Tax on Sweetened Drinks from January 2026
Saudi Hotels Prepare for New Hospitality Roles as Alcohol Curbs Ease
Global Airports Forum Highlights Saudi Arabia’s Emergence as a Leading Aviation Powerhouse
Saudi Arabia Weighs Strategic Choice on Iran Amid Regional Turbulence
Not Only F-35s: Saudi Arabia to Gain Access to the World’s Most Sensitive Technology
Saudi Arabia Condemns Sydney Bondi Beach Shooting and Expresses Solidarity with Australia
Washington Watches Beijing–Riyadh Rapprochement as Strategic Balance Shifts
Saudi Arabia Urges Stronger Partnerships and Efficient Aid Delivery at OCHA Donor Support Meeting in Geneva
Saudi Arabia’s Vision 2030 Drives Measurable Lift in Global Reputation and Influence
Alcohol Policies Vary Widely Across Muslim-Majority Countries, With Many Permitting Consumption Under Specific Rules
Saudi Arabia Clarifies No Formal Ban on Photography at Holy Mosques for Hajj 2026
Libya and Saudi Arabia Sign Strategic MoU to Boost Telecommunications Cooperation
Elon Musk’s xAI Announces Landmark 500-Megawatt AI Data Center in Saudi Arabia
Israel Moves to Safeguard Regional Stability as F-35 Sales Debate Intensifies
Cardi B to Make Historic Saudi Arabia Debut at Soundstorm 2025 Festival
U.S. Democratic Lawmakers Raise National Security and Influence Concerns Over Paramount’s Hostile Bid for Warner Bros. Discovery
Hackers Are Hiding Malware in Open-Source Tools and IDE Extensions
Traveling to USA? Homeland Security moving toward requiring foreign travelers to share social media history
Wall Street Analysts Clash With Riyadh Over Saudi Arabia’s Deficit Outlook
Trump and Saudi Crown Prince Cement $1 Trillion-Plus Deals in High-Profile White House Summit
Saudi Arabia Opens Alcohol Sales to Wealthy Non-Muslim Residents Under New Access Rules
U.S.–Saudi Rethink Deepens — Washington Moves Ahead Without Linking Riyadh to Israel Normalisation
Saudi Arabia and Israel Deprioritise Diplomacy: Normalisation No Longer a Middle-East Priority
Saudi Arabia Positions Itself as the Backbone of the Global AI Era
As Trump Deepens Ties with Saudi Arabia, Push for Israel Normalization Takes a Back Seat
Thai Food Village Debuts at Saudi Feast Food Festival 2025 Under Thai Commerce Minister Suphajee’s Lead
Saudi Arabia Sharpens Its Strategic Vision as Economic Transformation Enters New Phase
Saudi Arabia Projects $44 Billion Budget Shortfall in 2026 as Economy Rebalances
OPEC+ Unveils New Capacity-Based System to Anchor Future Oil Output Levels
Will Saudi Arabia End Up Bankrolling Israel’s Post-Ceasefire Order in Lebanon?
Saudi Arabia’s SAMAI Initiative Surpasses One-Million-Citizen Milestone in National AI Upskilling Drive
Saudi Arabia’s Specialty Coffee Market Set to Surge as Demand Soars and New Exhibition Drops in December
Saudi Arabia Moves to Open Two New Alcohol Stores for Foreigners Under Vision 2030 Reform
Saudi Arabia’s AI Ambitions Gain Momentum — but Water, Talent and Infrastructure Pose Major Hurdles
Tensions Surface in Trump-MBS Talks as Saudi Pushes Back on Israel Normalisation
Saudi Arabia Signals Major Maritime Crack-Down on Houthi Routes in Red Sea
Italy and Saudi Arabia Seal Over 20 Strategic Deals at Business Forum in Riyadh
COP30 Ends Without Fossil Fuel Phase-Out as US, Saudi Arabia and Russia Align in Obstruction Role
Saudi-Portuguese Economic Horizons Expand Through Strategic Business Council
DHL Commits $150 Million for Landmark Logistics Hub in Saudi Arabia
Saudi Aramco Weighs Disposals Amid $10 Billion-Plus Asset Sales Discussion
Trump Hosts Saudi Crown Prince for Major Defence and Investment Agreements
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
Riyadh Metro Records Over One Hundred Million Journeys as Saudi Capital Accelerates Transit Era
Trump’s Grand Saudi Welcome Highlights U.S.–Riyadh Pivot as Israel Watches Warily
U.S. Set to Sell F-35 Jets to Saudi Arabia in Major Strategic Shift
Saudi Arabia Doubles Down on U.S. Partnership in Strategic Move
Saudi Arabia Charts Tech and Nuclear Leap Under Crown Prince’s U.S. Visit
Trump Elevates Saudi Arabia to Major Non-NATO Ally Amid Defense Deal
Trump Elevates Saudi Arabia to Major Non-NATO Ally as MBS Visit Yields Deepened Ties
×