Under his leadership, SIMAH implemented competitive strategies, underwent major restructuring, and focused on enhancing customer experience.

Al-Zahrani prioritized improvements in governance, risk management, and data management.

He is also a board member of Qarar, a decision analytics company, and Tassnief, the first local credit rating agency.

With almost two decades of experience in the financial sector, Al-Zahrani is known for maximizing shareholder value, driving innovation, and excellence.

The text describes the professional background of an individual named Al-Zahrani.

He previously worked as the Chief Operations Officer at the Social Development Bank in Riyadh from 2016 to 2018, where he led a transformation program focusing on strategy, organizational restructuring, automation and digitalization, customer experience, and risk controls, while promoting a savings culture.

Prior to that, he spent nine years at Al-Rajhi Bank, working in IT, business, and banking operations groups, and participating in major transformation programs.

Al-Zahrani holds a bachelor’s degree in computer science from King Abdulaziz University in Jeddah.