Saudi Press

Saudi Arabia and the world
Friday, Aug 08, 2025

New law obligates telecom companies to protect customer information

New law obligates telecom companies to protect customer information

The new Communications and Information Technology (CIT) Law, recently approved by the Council of Ministers, obliges service providers and digital content platforms to conclude agreements between them to ensure the protection of cybersecurity and critical infrastructure, according to the Saudi National Cybersecurity Authority (NCA).
The NCA warned against committing violations that may lead to the suspension of the license of the service provider or a fine amounting to SR25 million. The law laid down necessary measures to ensure protection of user information and the confidentiality of calls.

The law stipulates that the service provider is obligated to take all necessary measures and make arrangements to ensure the protection of the confidentiality of the user’s personal information and documents and not to disclose them except with the consent of the latter. The service provider has to inform the user immediately about this if his information and documents have been compromised in any way, and to take the necessary measures to protect them.

The law emphasizes that the NCA is responsible for framing the necessary controls and rules for announcing, promoting or amending price tariffs, or entering into agreements with a service provider outside the Kingdom to provide international roaming or any other service, or to establish, sell, or promote or use calling cards.

The law also stipulates the confidentiality of telephone calls and information sent or received through public telecommunication networks, and may not be viewed, listened to, or recorded except in cases specified by the regulations.

The law also cautions against violations that lead to punishment, including the possession, sale, lease, manufacture, production or circulation of any device, hardware, tool, service, system, program, or the like, related to telecommunications or information technology that does not comply either with the approved technical specifications and standards or with the requirements and controls set by the authority.

Under the law, it is also punishable if anyone engages in any practice that undermines competition in the CIT sector, or damages, infringes or cuts telecommunication networks, or benefits from them in illegal ways, or disrupts communications or prevents the exchange of information in general.

Penalties will be slapped in the event of committing these crimes either intentionally or negligently, or possessing any CIT devices without obtaining the necessary license.
Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Armenia and Azerbaijan to Sign US-Brokered Framework Agreement for Nakhchivan Corridor
British Labour Government Utilizes Counter-Terrorism Tools for Social Media Monitoring Against Legitimate Critics
WhatsApp Deletes 6.8 Million Scam Accounts Amid Rising Global Fraud
Nine people have been hospitalized and dozens of salmonella cases have been reported after an outbreak of infections linked to certain brands of pistachios and pistachio-containing products, according to the Public Health Agency of Canada
Texas Residents Face Water Restrictions While AI Data Centers Consume Millions of Gallons
Tariffs, AI, and the Shifting U.S. Macro Landscape: Navigating a New Economic Regime
India Rejects U.S. Tariff Threat, Defends Russian Oil Purchases
United States Establishes Strategic Bitcoin Reserve and Digital Asset Stockpile
Thousands of Private ChatGPT Conversations Accidentally Indexed by Google
China Tightens Mineral Controls, Curtailing Critical Inputs for Western Defence Contractors
OpenAI’s Bold Bet: Teaching AI to Think, Not Just Chat
BP’s Largest Oil and Gas Find in 25 Years Uncovered Offshore Brazil
JPMorgan and Coinbase Unveil Partnership to Let Chase Cardholders Buy Crypto Directly
British Tourist Dies Following Hair Transplant in Turkey, Police Investigate
WhatsApp Users Targeted in New Scam Involving Account Takeovers
Trump Deploys Nuclear Submarines After Threats from Former Russian President Medvedev
Germany’s Economic Breakdown and the Return of Militarization: From Industrial Collapse to a New Offensive Strategy
IMF Upgrades Global Growth Forecast as Weaker Dollar Supports Outlook
Politics is a good business: Barack Obama’s Reported Net Worth Growth, 1990–2025
"Crazy Thing": OpenAI's Sam Altman Warns Of AI Voice Fraud Crisis In Banking
Japanese Prime Minister Vows to Stay After Coalition Loses Upper House Majority
President Trump Diagnosed with Chronic Venous Insufficiency After Leg Swelling
Man Dies After Being Pulled Into MRI Machine Due to Metal Chain in New York Clinic
FIFA Pressured to Rethink World Cup Calendar Due to Climate Change
"Can You Hit Moscow?" Trump Asked Zelensky To Make Putin "Feel The Pain"
Nvidia Becomes World’s First Four‑Trillion‑Dollar Company Amid AI Boom
Iranian President Reportedly Injured During Israeli Strike on Secret Facility
Kurdistan Workers Party Takes Symbolic Step Towards Peace in Northern Iraq
BRICS Expands Membership with Indonesia and Ten New Partner Countries
Elon Musk Founds a Party Following a Poll on X: "You Wanted It – You Got It!"
AI Raises Alarms Over Long-Term Job Security
Saudi Arabia Maintains Ties with Iran Despite Israel Conflict
Russia Formally Recognizes Taliban Government in Afghanistan
Mediators Edge Closer to Israel-Hamas Ceasefire Agreement
Emirates Airline Expands Market Share with New $20 Million Campaign
House Oversight Committee Subpoenas Former Jill Biden Aide Amid Investigation into Alleged Concealment of President Biden's Cognitive Health
Amazon Reaches Major Automation Milestone with Over One Million Robots
Meta Announces Formation of Ambitious AI Unit, Meta Superintelligence Labs
China Unveils Miniature Insect-Like Surveillance Drone
Marc Marquez Claims Victory at Dutch Grand Prix Amidst Family Misfortune
Iran Executes Alleged Israeli Spies and Arrests Hundreds Amid Post-War Crackdown
Trump Asserts Readiness for Further Strikes on Iran Amid Nuclear Tensions
Iran's Parliament Votes to Suspend Cooperation with Nuclear Watchdog
Trump Announces Upcoming US-Iran Meeting Amid Controversial Airstrikes
Trump Moves to Reshape Middle East Following Israel-Iran Conflict
NATO Leaders Endorse Plan for Increased Defence Spending
U.S. Crude Oil Prices Drop Below $65 Amid Market Volatility
Explosions Rock Doha as Iranian Missiles Target Qatar
“You Have 12 Hours to Flee”: Israeli Threat Campaign Targets Surviving Iranian Officials
Oman Set to Introduce Personal Income Tax, First in Gulf
×