Saudi Press

Saudi Arabia and the world
Sunday, Oct 01, 2023

Wulooj enables AI to boost Saudi Arabia’s tech sector

Wulooj enables AI to boost Saudi Arabia’s tech sector

After positioning itself as a digitalization leader, Saudi Arabia’s Wulooj is aiming to fortify its presence in the Kingdom.
Founded in 2021, Wulooj provides technology solutions powered by artificial intelligence to boost the growing tech industry. It claims to be the first Saudi artificial intelligence omnichannel company to provide a number of software-based solutions to bridge the digital gap in the Kingdom.

The company provides a number of services in different verticals like AI-enabled call centers, social channels, point of sale, e-commerce building, driver delivery apps and customer relationship management.

In an interview with Arab News, Saud Albeshi, co-founder and CEO of Wulooj, said: “Our company is solving the gap that exists in the market where if a customer requires a digital journey they will search for multiple vendors and have different platforms to access for each module. We aim to provide a unified platform where customers can utilize all these features from just one place.”

In a short span of time, Wulooj has managed to expand its presence to the UAE and Bahrain but Saudi Arabia remains its primary market.

“The Middle East and North Africa is our target market with our main focus currently being Saudi Arabia,” Albeshi highlighted.

He further explained that Wulooj will expand its sales and marketing operations to boost its reach throughout the Kingdom and maximize growth.

“Currently Wulooj has its core team in Riyadh and Eastern Province. With growth in sales or investment, whichever comes first, we will plan to open branches in Jeddah and other major cities with a dedicated on-ground sales team helping us with expansion,” he added.

The company has over 100 clients with a total number of 2,000 users noting that each client can have multiple users utilizing Wulooj’s solutions.

“Our plan is to reach at least 1,000 clients by the end of 2023 which will support Wulooj exponentially in reaching its targets,” Albeshi said.

The company aims to achieve this goal by building on its competitive advantage of having relatively low prices as well as utilizing one of its most prominent growth levers which is word of mouth.

“Our current business strategy lies on focusing on our customer retention. We are prioritizing customer retention and satisfaction by aiming to have biweekly calls with our clients and making sure they’re satisfied with Wulooj and are not facing any issues,” he explained.

Wulooj also provides its clients with analytics and aims to integrate its customer relationship management with other retail solutions to enhance its customer experience.

UAE’s ProTenders set to enter Saudi Arabia amidst construction boom“With increasing concerns about data security and privacy, we have prioritized taking precautions and making sure that accounts are not mishandled or data is not at all shared with any third party. All data is saved in Wulooj servers with the highest level of security,” Albeshi added.

Aside from its CRM integrations, the company aims to add TikTok, Telegram and Snapchat to its social media channels services as well as develop its own AI models as part of its current product pipeline.

“Overall, our business strategy is focused on providing value to our customers, increasing market share and staying ahead of competition through innovation and differentiation,” Albeshi explained.

After four years of designing and developing the business, Albeshi and his co-founders have managed to reach over SR1 million ($266,608) in revenue.

“Our revenue stream is based on a subscription model that we provide our clients. We have subscriptions monthly and yearly depending on the number of users, type of client, type of service requested and what vertical the client requires,” Albeshi pointed out.

However, the company has still not reached profitability as it operates under a bootstrap strategy. It aims to be profitable when it achieves its target of SR300,000 per month.

Albeshi explained that the company hasn’t raised any investment rounds but is currently in the process of raising $2.6 million in funding to accelerate its hiring and development operations.

“In total, we have around 20 staff that are supporting in growth and product development. Based on growth factors we will aim to hire around 30 staff across the Gulf region. At the same time, we are actively looking for investors to support our plan,” he added.

The Kingdom’s economic growth is largely driven by diversification and digitalization where innovative solutions like those provided by Wulooj play a stellar role.

“The software as a service tech industry in Saudi Arabia is rapidly growing and evolving. As we noticed especially during the LEAP event, the government and private sector are investing heavily in technology and digital transformation initiatives,” Albeshi said.

He added that the company is solving industry-specific problems to improve efficiency and digitalization in the market as well as “to collaborate and develop joint solutions to benefit the market as a whole while taking a cohesive and integrated approach.”

Albeshi concluded that the company is always looking for opportunities to improve its offerings based on the growth standards set out by the Kingdom’s market.

Related Articles

Saudi Press
Paper straws found to contain long-lasting and potentially toxic chemicals - study
FTX's Bankman-Fried headed for jail after judge revokes bail
Blackrock gets half a trillion dollar deal to rebuild Ukraine
Steve Jobs' Son Launches Venture Capital Firm With $200 Million For Cancer Treatments
Israel: Unprecedented Civil Disobedience Looms as IDF Reservists Protest Judiciary Reform
Google reshuffles Assistant unit, lays off some staffers, to 'supercharge' products with A.I.
End of Viagra? FDA approved a gel against erectile dysfunction
UK sanctions Russians judges over dual British national Kara-Murza's trial
US restricts visa-free travel for Hungarian passport holders because of security concerns
America's First New Nuclear Reactor in Nearly Seven Years Begins Operations
Southeast Asia moves closer to economic unity with new regional payments system
Political leader from South Africa, Julius Malema, led violent racist chants at a massive rally on Saturday
Today Hunter Biden’s best friend and business associate, Devon Archer, testified that Joe Biden met in Georgetown with Russian Moscow Mayor's Wife Yelena Baturina who later paid Hunter Biden $3.5 million in so called “consulting fees”
'I am not your servant': IndiGo crew member, passenger get into row over airline meal
Singapore Carries Out First Execution of a Woman in Two Decades Amid Capital Punishment Debate
Spanish Citizenship Granted to Iranian chess player who removed hijab
US Senate Republican Mitch McConnell freezes up, leaves press conference
Speaker McCarthy says the United States House of Representatives is getting ready to impeach Joe Biden.
San Francisco car crash
This camera man is a genius
3D ad in front of Burj Khalifa
Next level gaming
BMW driver…
Google testing journalism AI. We are doing it already 2 years, and without Google biased propoganda and manipulated censorship
Unlike illegal imigrants coming by boats - US Citizens Will Need Visa To Travel To Europe in 2024
Musk announces Twitter name and logo change to
The politician and the journalist lost control and started fighting on live broadcast.
The future of sports
Unveiling the Black Hole: The Mysterious Fate of EU's Aid to Ukraine
Farewell to a Music Titan: Tony Bennett, Renowned Jazz and Pop Vocalist, Passes Away at 96
Alarming Behavior Among Florida's Sharks Raises Concerns Over Possible Cocaine Exposure
Transgender Exclusion in Miss Italy Stirs Controversy Amidst Changing Global Beauty Pageant Landscape
Swedish Embassy in Baghdad Engulfed in Flames Amidst a Firestorm of Protests
TikTok Takes On Spotify And Apple, Launches Own Music Service
Global Trend: Using Anti-Fake News Laws as Censorship Tools - A Deep Dive into Tunisia's Scenario
Arresting Putin During South African Visit Would Equate to War Declaration, Asserts President Ramaphosa
Today, we're unveiling the splendor of one of Saudi Arabia's most exclusive and stunning retreats – the Jeddah Yacht Club
Hacktivist Collective Anonymous Launches 'Project Disclosure' to Unearth Information on UFOs and ETIs
Typo sends millions of US military emails to Russian ally Mali
Muslim Tycoon Asif Aziz Receives Approval for the Transformation of the iconic London Trocadero Landmark into Mosque
Server Arrested For Theft After Refusing To Pay A Table's $100 Restaurant Bill When They Dined & Dashed
The Changing Face of Europe: How Mass Migration is Reshaping the Political Landscape
China Urges EU to Clarify Strategic Partnership Amid Trade Tensions
Europe is boiling: Extreme Weather Conditions Prevail Across the Continent
Israeli Prime Minister Netanyahu Hospitalized Due to Dehydration Amidst Summer Heatwave
Democracy not: EU's Digital Commissioner Considers Shutting Down Social Media Platforms Amid Social Unrest
Sarah Silverman and Renowned Authors Lodge Copyright Infringement Case Against OpenAI and Meta
Saudi Arabia Joins the Treaty of Amity and Cooperation in Southeast Asia
The Renowned Crown Prince Camel Festival Set to Return to Taif on Aug. 1
Why Do Tech Executives Support Kennedy Jr.?