Saudi Press

Saudi Arabia and the world
Sunday, Jul 06, 2025

Engineer launches SaudiGovtGPT, an accessible interface for government inquiries

Engineer launches SaudiGovtGPT, an accessible interface for government inquiries

Fahd Alhazmi, a Saudi engineer, has launched a modern interface to help Saudi citizens and expats configure all their governmental service needs.

SaudiGovtGPT is the first AI platform in the region that is specifically tailored for Saudi citizen and residents.

Avidly following the advancements in AI, especially the GPT family of models, Alhazmi believes they are massively undervalued despite the current hype. Their great impact on the economy and the job market, he predicts, will be realized in the next few years.

Fahd Alhazmi, Saudi engineer


Alhazmi told Arab News: “What I really hope is that this new wave of applications will boost the investment into basic models. While we do have agencies that are (incorporating) AI in government, we haven’t yet seen a local model that can use and understand Arabic … We do have the talent and resources (to do so).

“A lot of people need an interface for the most basic things, or something they might be using daily. From my experience, friends and relatives have had issues with some of the government services, because there are a lot of services and ministries.”

Often, these services overlap, requiring the individual or company to reach out to several sectors in order to find the information they need. The platform streamlines the processes in one conclusive statement.

While issuing a visa to a particular country or acquiring a drivers’ license is fairly straightforward for locals, this can be a helpful tool for businesses or multi-step processes.

SaudiGovtGPT can also help expats, tourists, and non-citizen residents to navigate the ins-and-outs of government procedures.

The platform is based on the original GPT model, a language prediction model designed to generate text outputs using machine learning. The model is able to pick up on different Arabic dialects as well.

Alhazmi explained that it is aligned with basic instructions, such as refusing to answer any questions with unknown information, in order to ensure accuracy. However, the interface is still in its initial stages of development.

Amongst 2,000 governmental services, the tool is able to accurately answer around 70 percent of queries, Alhazmi explained.

So why not simply use Google for their questions?

What makes the interface distinct is its refrain from using keyword matching such as various other search engines, but rather functions by semantic search, which relies on identifying and understanding the intent of the user.

With AI platforms such as ChatGPT and OpenAI taking over the globe, striking a particular interest due to their accessibility, users have shown their receptiveness to newer technologies in navigating everyday life.

Alhazmi added: “It’s been really incredible. I wasn’t anticipating this sort of reaction … This definitely speaks to a need in the market for such kinds of services. For a lot of people, it showcased what this new wave of AI applications can provide.

“Most of these (AI platforms), you’ll find in English, and this is probably one of the first ‘aha!’ moments for users to put something in Arabic and find some cool results.”

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Elon Musk Founds a Party Following a Poll on X: "You Wanted It – You Got It!"
AI Raises Alarms Over Long-Term Job Security
Saudi Arabia Maintains Ties with Iran Despite Israel Conflict
Russia Formally Recognizes Taliban Government in Afghanistan
Mediators Edge Closer to Israel-Hamas Ceasefire Agreement
Emirates Airline Expands Market Share with New $20 Million Campaign
House Oversight Committee Subpoenas Former Jill Biden Aide Amid Investigation into Alleged Concealment of President Biden's Cognitive Health
Amazon Reaches Major Automation Milestone with Over One Million Robots
Meta Announces Formation of Ambitious AI Unit, Meta Superintelligence Labs
China Unveils Miniature Insect-Like Surveillance Drone
Marc Marquez Claims Victory at Dutch Grand Prix Amidst Family Misfortune
Iran Executes Alleged Israeli Spies and Arrests Hundreds Amid Post-War Crackdown
Trump Asserts Readiness for Further Strikes on Iran Amid Nuclear Tensions
Iran's Parliament Votes to Suspend Cooperation with Nuclear Watchdog
Trump Announces Upcoming US-Iran Meeting Amid Controversial Airstrikes
Trump Moves to Reshape Middle East Following Israel-Iran Conflict
NATO Leaders Endorse Plan for Increased Defence Spending
U.S. Crude Oil Prices Drop Below $65 Amid Market Volatility
Explosions Rock Doha as Iranian Missiles Target Qatar
“You Have 12 Hours to Flee”: Israeli Threat Campaign Targets Surviving Iranian Officials
Oman Set to Introduce Personal Income Tax, First in Gulf
Germany and Italy Under Pressure to Repatriate $245bn of Gold from US Vaults
Iran Intensifies Crackdown on Alleged Mossad Operatives After Sabotage Claims
Trump Praises Iran’s ‘Very Weak’ Response After U.S. Strikes and Presses Israel to Pursue Peace
WATCH: Israeli forces show the aftermath of a massive airstrike at Iran's Isfahan nuclear site
We have new information and breaking details to share about what is shaping up to be a historic air campaign tonight
Six Massive Bombs Dropped on Fordow; Trump: 'A Historic Moment for the U.S., Israel, and the World'
Fordow: Deeply Buried Iranian Enrichment Site in U.S.–Israel Crosshairs
United States Conducts Precision Strikes on Iran’s Nuclear Sites
US strikes Iran nuclear sites, Trump says
Pakistan to nominate Trump for Nobel Peace Prize.
Israel Confirms Assassination of Quds Force Commander in Tehran
16 Billion Login Credentials Leaked in Unprecedented Cybersecurity Breach
Senate hearing on who was 'really running' Biden White House kicks off
G7 Leaders Fail to Reach Consensus on Key Global Issues
Mass exodus in Tehran as millions try to flee following Trump’s evacuation order
Iranian Military Officers Reportedly Seek Contact with Reza Pahlavi, Signal Intent to Defect
Vietnam Emerges as Luxury Yacht Destination for Ultra‑Rich
China's Iranian Oil Imports Face Disruption Amid Escalating Middle East Tensions
Trump Demands Iran's Unconditional Surrender Amid Escalating Conflict
Israeli Airstrike Targets Iranian State TV in Central Tehran
President Trump is leaving the G7 summit early and has ordered the National Security Council to the Situation Room
Netanyahu Signals Potential Regime Change in Iran
Analysts Warn Iran May Resort to Unconventional Warfare
Iranian Regime Faces Existential Threat Amid Conflict
Energy Infrastructure Becomes War Zone in Middle East
Iran Conducts Ballistic Missile Launches Amid Heightened Tensions with Israel
Iran Signals Openness to Nuclear Negotiations Amid Ongoing Regional Tensions
Shock Within Iran’s Leadership: Khamenei’s Failed Plan to Launch 1,000 Missiles Against Israel
Trump's Anti-War Stance Tested Amid Israel-Iran Conflict
×