Saudi Press

Saudi Arabia and the world
Tuesday, Apr 07, 2026

Airlines face further pressure over cancellations as one company benefits from the chaos

Airlines face further pressure over cancellations as one company benefits from the chaos

WH Smith reports bumper travel sales after airports are widely gripped by queues due to flight disruption which the government is demanding airlines tackle through better management of their schedules.

As airlines are told they must have "deliverable" schedules in a bid to avoid a repeat of the recent chaos at airports, one company has seemingly enjoyed a boost from the queues.

WH Smith, which has a major presence at UK airports, reported on Wednesday that it had seen bumper travel business trading during its third financial quarter to 11 June.

The end of May and early June saw tens of thousands of holidaymakers affected by delays and cancellations as airlines and airports grappled staff shortages.

The problems have existed since Easter when flight volumes rose after the end of COVID restrictions.

Following a hearing by MPs into the causes of the half-term mayhem on Tuesday, the Department for Transport (DfT) and Civil Aviation Authority (CAA) issued a joint letter to the aviation industry calling on companies to take "all possible steps" to "avoid the unacceptable scenes we have recently witnessed".

It stated that earlier cancellations are "better" than axing flights on the day of departure.

The Independent's travel editor Simon Calder, who was among the witnesses giving evidence to the parliamentary committee, told Sky News that British Airways and easyJet were the two airlines giving the most cause for concern.

"British Airways and easyJet are cancelling flights in extraordinary numbers," he said.

"BA have cancelled more than 100 short haul, European and domestic flights today but they cancelled those generally two or three weeks ago and gave plenty of warning.

"EasyJet cancelled 40 flights to and from Gatwick today and they quite often gave a few days and maybe in some cases, a few hours' notice.

"The letter... is aimed squarely at easyJet - the part which says you've got to have a 'deliverable' schedule."

He said there were lots of instances, he added, of the airline cancelling one of its frequent daily services and moving passengers onto different flights.

Both airlines, which cut staff after international travel was grounded in 2020 because of the COVID pandemic, told the MPs they were sorry for the disruption and working hard to bolster their schedules.

Under questioning, BA's representative refused to admit that its decision to axe more than 10,000 workers had damaged its ability to deliver services but it, like easyJet, argued that hiring efforts were being hampered by big delays in securing security clearances.

The return of passenger volumes since March has come as a welcome relief for airports and their associated businesses.


WH Smith said its UK airport shops performed better than rail when compared to 2019 levels - likely a consequence of many commuters continuing to work from home rather than offices.

The company said it expected its full-year performance to reach the higher end of analysts' forecasts because of the travel boost.

It credited the recovery in its North American and British markets, with its total travel business revenue at 123% of pre-pandemic levels in the quarter.

However, it said sales in its high street stores continued to lag those seen in 2019.

Shares were almost 7% up at the open.

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Taiwan to Source Oil Shipments from Saudi Arabia’s Red Sea Ports
Saudi Arabia Evacuates Riyadh Financial District as Precaution Amid Regional Tensions
Saudi Arabia Balances Ambitious Economic Vision Amid Regional Tensions and Financial Pressures
Budget Saudi Arabia Reports Strong Full-Year 2025 Financial Performance
Saudi Arabia Expands Investment in Capcom With Stake Reaching Six Percent
Saudi Arabia Assesses Significant Economic Impact From Regional Conflict Involving Iran
US Beef Secures Expanded Market Access in Saudi Arabia
Jordan and Saudi Arabia Declare Absolute Solidarity in Response to Iranian Threats
Saudi Arabia Raises Oil Prices to Record Premium Amid Strong Market Demand
California’s Salton Sea Emerges as Strategic Lithium Hub for Clean Energy Future
Iranian Drone Strike on US Embassy in Saudi Arabia Reportedly Targeted Intelligence Facility
Saudi Deputy Foreign Minister Meets French Embassy Official to Strengthen Bilateral Engagement
Saudi Arabia Calls on United States to Seize Strategic Opportunity to Reshape Middle East
Dating Apps Surge in Saudi Arabia as Social Norms Rapidly Evolve Among Youth
Saudi Arabia Detains Over Fourteen Thousand Illegal Residents in Week-Long Enforcement Drive
Saudi Foreign Minister Engages in Diplomatic Talks with Pakistan, Kuwait and Latvia on Regional Developments
Saudi Arabia Intercepts Cruise Missile as Regional Tensions Intensify
Saudi Stock Market Edges Higher as Tadawul Index Records Modest Gain
Underlying Rivalry Between Saudi Arabia and UAE Persists Despite Temporary Calm
Saudi Arabia’s Non-Oil Sector Contracts in March as Regional Tensions Weigh on Business Activity
Saudi Arabia Unveils Ambition to Establish Prestigious Global Prize Rivaling the Nobel
Saudi Crown Prince to Engage Wall Street in Push for Investment and Economic Expansion
Iran Accuses Saudi Arabia and UAE After Downing of Chinese-Made Drone
Saudi Arabia Condemns Attack on Hospital in Sudan, Calls for Protection of Civilians
Coordinated Drone Strike Targets CIA Facility Within US Embassy in Saudi Arabia
Italy’s Meloni Prioritises Energy Security and Strait of Hormuz Stability During Gulf Tour
Uncertainty Emerges Over Timeline and Direction of Saudi Arabia’s Ambitious Ski Resort Project
UAE and Saudi Arabia Escalate Strategy with Drone Operations Targeting Iran
Trump Delivers Characteristic Remarks on Saudi Crown Prince Amid Intensifying Iran Conflict
Drone Strike on US Embassy in Riyadh Caused Greater Damage Than First Reported
Saudi Arabia Introduces Flexible Solutions for Expired Visas Amid Regional Disruptions
Saudi Arabia’s Online Car Market Accelerates with AI Pricing and Fully Digital Buying Experience
Saudi Arabia Reassesses Defence Strategy as Iranian Drone Threat Drives Shift in Military Partnerships
Drone Strikes Target Saudi Arabia, Kuwait and Bahrain as Regional Conflict Intensifies
Japan and Saudi Arabia Align Efforts to Ease Rising Tensions with Iran
Saudi Crown Prince and Italy’s Meloni Strengthen Strategic Ties in High-Level Talks
SpaceX Explores Potential Five Billion Dollar Investment from Saudi Sovereign Wealth Fund Ahead of IPO
Saudi Arabia Lifts Key Import Barriers to Expand Access for U.S. Beef Exports
Saudi Arabia Enforces Strict Travel Penalties for Visits to Restricted Countries
Italy’s Meloni Embarks on Strategic Gulf Tour to Address Energy Security and Regional Stability
Saudi Film Festival Rescheduled to Summer as Regional Tensions Continue
Saudi Arabia Reports Forty Two Point Six Billion Dollars in Foreign Tourist Spending in 2025
Saudi Crown Prince and Russian President Hold Strategic Call on Escalating Regional Crisis
Saudi Arabia Advances Rail Network as Strategic Alternative to Strait of Hormuz Shipping Route
Ruanyun Edai Launches Saudi Arabia Hub With Forecast of Ten Percent Revenue Growth
Greek Defence Minister Visits Troops in Saudi Arabia Following Successful Missile Interception
Saudi Arabia Expands Global Strategy With Focus on African Critical Minerals
SpaceX Explores Potential Five Billion Dollar Investment From Saudi Fund Ahead of Possible IPO
US Central Command Dismisses Iranian Claim of Mass Casualties Among American Personnel in Saudi Arabia
Co-Diagnostics to Establish Molecular Diagnostics Facility in Saudi Arabia Through Joint Venture
×