Saudi Press

Saudi Arabia and the world
Friday, Mar 27, 2026

States sue telecom company accused of making billions of robocalls to people on Do Not Call Registry

States sue telecom company accused of making billions of robocalls to people on Do Not Call Registry

Lawsuit alleges company also allegedly sent or transmitted scam calls about the Social Security Administration, Medicare, Amazon

Attorneys general in states across the U.S. joined in a lawsuit Tuesday against a telecommunications company that is accused of making 7.5 billion illegal robocalls to millions of people on the Do Not Call Registry.

The lawsuit was filed in U.S. District Court in Phoenix, Arizona, against Avid Telecom, its owner Michael Lansky and Stacey Reeves, its vice president.

It alleges that they violated the Telephone Consumer Protection Act, the Telemarketing Sales Rule and other federal and state telemarketing and consumer laws. The suit seeks a jury trial to determine damages.

Arizona Attorney General Kris Mayes said that in the billions of calls to those individuals, Avid Telecom used spoofed or invalid caller ID numbers, including more than 8.4 million calls that appeared to be coming from government and law enforcement agencies and private companies.

"Every day, countless Arizona consumers are harassed and annoyed by a relentless barrage of unwanted robocalls – and in some instances these illegal calls threaten consumers with lawsuits and arrest," Mayes said in a statement. "More disturbingly, many of these calls are scams designed to pressure frightened consumers, often senior citizens, into handing over their hard-earned money. Such a blatant disregard for consumer protection laws will not be tolerated and violators of these laws will be held accountable."

Kris Mayes, then-Democratic candidate for Arizona Attorney General, speaks at a Women's March rally outside the State Capitol on Oct. 8, 2022, in Phoenix.


The company also allegedly sent or transmitted scam calls about the Social Security Administration, Medicare, Amazon and DirecTV as well as auto warranties, employment and credit card interest rate reductions.

Mayes said that while the U.S. Telecom-led Industry Traceback Group, which notifies providers about known and suspected illegal robocalls sent across their networks, sent at least 329 notifications to Avid Telecom that it was transmitting these calls, the company continued to do so.

The attorneys general said Avid Telecom is a Voice over Internet Protocol service provider that sells data, phone numbers, dialing software and expertise to help customers make mass robocalls. Between December 2018 and January 2023, it facilitated more than 24.5 billion calls.

New York Attorney General Letitia James said, "Americans are sick and tired of their phones ringing off the hook with fraudulent robocalls."


"Americans are sick and tired of their phones ringing off the hook with fraudulent robocalls," said New York Attorney General James. "Seniors and vulnerable consumers have been scammed out of millions because of these illegal robocalls. Today we are suing Avid Telecom for facilitating these annoying and illegal calls and for hurting ordinary Americans."

Texas Attorney General Ken Paxton said, "We will take this fight to all who assist or enable these scam calls. If the telecom industry refuses to create and comply with reasonable regulations, then our Task Force will demand compliance."

Texas Attorney General Ken Paxton speaks to reporters in front of the U.S. Supreme Court in Washington, D.C., on April 26, 2022.


The legal action arises from the nationwide, bipartisan Anti-Robocall Multistate Litigation Task Force of 51 attorneys general and the District of Columbia. The task force was formed last year to investigate and take legal action against telecommunications companies routing volumes of robocall traffic.

The Federal Trade Commission and the Social Security Administration’s Office of the Inspector General also provided investigative assistance in this matter.

Avid Telecom did not immediately return FOX Business' request for comment on the matter, but the company's outside legal counsel, Neil Ende, told The Associated Press, "Contrary to the allegations in the complaint, Avid Telecom operates in a manner that is compliant with all applicable state and federal laws and regulations. The company has never been found by any court or regulatory authority to have transmitted unlawful traffic and it is prepared to meet with the attorneys general, as it has on many occasions in the past, to further demonstrate its good faith and lawful conduct.

"In this context, the company is disappointed that the attorneys’ general chose not to communicate their concerns directly before filing the lawsuit," Ende added. "While the company always prefers to work with regulators and law enforcement to address issues of concern, as necessary, the company will defend itself vigorously and vindicate its rights and reputation through the legal process."

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Saudi Arabia Expands Maritime Network with Launch of Six New Shipping Services
Saudi Arabia Launches FII Summit Amid Heightened Focus on Global Stability and Investment Risks
Saudi Arabia’s HUMAIN Secures First US Customer in Expansion of AI Capabilities
Saudi Arabia Calls on US to Seize Strategic Opportunity to Reshape the Middle East
Saudi Arabia’s Strategic Investments Help Shape Silicon Valley’s Rise
Saudi Arabia Announces Passing of King Abdullah, Marking End of an Era
Saudi Arabia May Shift From Neutrality to Retaliation if Houthi Attacks Escalate, Experts Warn
UAE and Saudi Arabia Urge Decisive US Action on Iran as Regional Pressure Intensifies
Zelensky Visits Saudi Arabia After Offering Ukraine’s Drone Expertise
Saudi Arabia Pauses Ambitious Desert Ski Project Amid Strategic Reassessment
Trump Set for Palm Beach Return Following Saudi-Backed Summit in Miami
Saudi Arabia Accelerates Yanbu Oil Exports Toward Five Million Barrel Target
Report Highlights Saudi-US Security Discussions as Trump Administration Evaluates Iran Strategy
Saudi Arabia’s Humain Commits Three Billion Dollars to Elon Musk’s xAI in Strategic Technology Push
Saudi Arabia Signals Firm Shift in Iran Policy, Declares Coexistence No Longer Viable
Saudi Clubs Prepare Major Push to Sign Mohamed Salah Amid Growing Transfer Speculation
Saudi Arabia Rejects Claims It Seeks to Prolong Regional Conflict
Saudi Arabia Condemns Iranian Actions and Signals Firm Shift Toward Stronger Response
Saudi Arabia Reassesses Strategic Approach as Regional Tensions with Iran Intensify
Pakistan Reaffirms Strong Support for Saudi Arabia Following High-Level Visit
Saudi Arabia Expands Regional Trade Links by Opening New Land and Sea Routes to UAE
World Economic Forum Delays Saudi Conference as Regional Conflict Disrupts Global Agenda
Saudi Arabia and UAE Signal Potential Entry into Iran Conflict if Critical Infrastructure Is Targeted
Global Firms Accelerate Expansion into Saudi Arabia as Economic Reforms Gain Momentum
Global Labour Pressure Mounts as ILO Faces Calls to Reject Saudi Bid to Dismiss Migrant Worker Complaint
Gulf Powers Move Closer to Entering Iran Conflict as Regional Pressure Intensifies
Saudi Arabia Breaks Ranks with Regional Allies Over Response to Iran Escalation
Saudi Arabia Moves Closer to Direct Role as Iran Conflict Intensifies
World Economic Forum Postpones Jeddah Meeting Amid Escalating Regional Tensions
Saudi Crown Prince Reportedly Urges Trump to Sustain Military Pressure on Iran
Trump to Deliver Keynote Address at Saudi-Backed Investment Summit in Miami Beach
Saudi Arabia and Kuwait Press Ahead With Energy Agreements Despite Regional Conflict
Can Saudi Arabia’s Yanbu Port Replace Hormuz? Capacity Limits Test Critical Oil Lifeline
Saudi Arabia Detects Ballistic Missiles as Regional Tensions Escalate in Gulf
Saudi Aramco Reduces Oil Shipments to Asia for Second Consecutive Month
Saudi Aramco Reduces Oil Shipments to Asia for Second Consecutive Month
Saudi Arabia and UAE Push Ahead With Major Deals Despite Iran-Related Uncertainty
Formula One Cancels Bahrain and Saudi Arabia Grands Prix Amid Escalating Regional Tensions
Pakistan Signals Strategic Realignment Toward Saudi Arabia Amid Regional Tensions
Saudi Arabia Cuts Oil Shipments to Asia as Regional Conflict Disrupts Key Export Routes
Saudi Arabia Moves to Contain Regional Escalation as Houthis Signal Readiness to Join Conflict
Saudi Arabia Signals Independent Nuclear Strategy Unaffected by Iran Tensions
Saudi Arabia Signals Independent Nuclear Strategy Unaffected by Iran Tensions
Egypt Reaffirms Strong Support for Saudi Arabia as Sisi Condemns Iran’s Gulf Attacks
Saudi Stocks Close Higher as Tadawul Index Gains 0.55% on Broad Sector Strength
Iran Fires Ballistic Missiles Toward Riyadh as Gulf Conflict Intensifies
Barcelona Midfielder Marc Casadó Attracts €40 Million Interest from Saudi Clubs
Strait of Hormuz Tensions Rise as Saudi Arabia Opens Key Air Base to US Forces
Saudi Arabia Confronts Strategic Turning Point as Iran Conflict Redefines Regional Alliances
Saudi Arabia Intercepts Missile as Two Others Land in Remote Area Without Casualties
×