Saudi Press

Saudi Arabia and the world
Friday, Aug 22, 2025

Passenger is entitled to get free trip if taxi driver does not operate fare meter

Passenger is entitled to get free trip if taxi driver does not operate fare meter

The passengers are entitled to get a free trip after reaching their destination if the taxi driver did not operate the fare meter that calculates the cost during the trip, the Transport General Authority (TGA) confirmed.
The TGAs clarification came during its answer of the frequently asked questions (FAQs) around the activity of taxi and taxi intermediaries.

It added that the taxi driver are obligated to operate the fare meter and passengers can file a complaint against the taxi driver in the event that he does not operate the meter for calculating the cost of the trip through the unified call center (19929).

The TGA clarified that public taxis must have several technical specifications, such as: e-payment devices; free Internet; camera; tracking devices linked to "Naql" portal; receipt printers; and it is optional to provide an identification screen.

The passenger can file a complaint in the event that e-payment devices are not available in the taxi through the unified call center (19929), and that in accordance with the provisions of the regulations governing the activity of taxi and taxi intermediaries, through which it obligates all the taxi drivers to provide an e-payment devices.

The authority emphasized in its statement that the permissible operational life of taxis must not exceed more than 5 years from the year of its manufacture.

As of July 12, 2022, taxi drivers and passenger transport apps will be required to wear the designated uniform, TGA said, noting that those who do not comply with the uniform will be subject to financial penalties.

The TGA indicated that drivers who will be obligated to wear the designated uniforms are: public taxi drivers; airport taxi drivers; family taxi drivers; passenger transport apps drivers; and private taxi drivers.

It indicated that if passengers notice that the taxi driver or the driver in the passenger transport apps is not obligated to wear the uniform, they could raise their notice through the unified number (19929).

The TGA stated that obligating drivers to wear the uniform aims to standardize and upgrade their general appearance in line with the public decency regulation, as well as to raise the level of the services' quality and to improve the beneficiaries' experience.
Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Dogfights in the Skies: Airbus on Track to Overtake Boeing and Claim Aviation Supremacy
Tim Cook Promises an AI Revolution at Apple: "One of the Most Significant Technologies of Our Generation"
Are AI Data Centres the Infrastructure of the Future or the Next Crisis?
Miles Worth Billions: How Airlines Generate Huge Profits
Zelenskyy Returns to White House Flanked by European Allies as Trump Pressures Land-Swap Deal with Putin
Beijing is moving into gold and other assets, diversifying away from the dollar
Cristiano Ronaldo Makes Surprise Stop at New Hong Kong Museum
Zelenskyy to Visit Washington after Trump–Putin Summit Yields No Agreement
High-Stakes Trump-Putin Summit on Ukraine Underway in Alaska
Iranian Protection Offers Chinese Vehicle Shipments a Cost Advantage over Japanese and Korean Makers
Saudi Arabia accelerates renewables to curb domestic oil use
Cristiano Ronaldo and Georgina Rodríguez announce engagement
Asia-Pacific dominates world’s busiest flight routes, with South Korea’s Jeju–Seoul corridor leading global rankings
Private Welsh island with 19th-century fort listed for sale at over £3 million
Sam Altman challenges Elon Musk with plans for Neuralink rival
Australia to Recognize the State of Palestine at UN Assembly
The Collapse of the Programmer Dream: AI Experts Now the Real High-Earners
Armenia and Azerbaijan to Sign US-Brokered Framework Agreement for Nakhchivan Corridor
British Labour Government Utilizes Counter-Terrorism Tools for Social Media Monitoring Against Legitimate Critics
WhatsApp Deletes 6.8 Million Scam Accounts Amid Rising Global Fraud
Nine people have been hospitalized and dozens of salmonella cases have been reported after an outbreak of infections linked to certain brands of pistachios and pistachio-containing products, according to the Public Health Agency of Canada
Texas Residents Face Water Restrictions While AI Data Centers Consume Millions of Gallons
Tariffs, AI, and the Shifting U.S. Macro Landscape: Navigating a New Economic Regime
India Rejects U.S. Tariff Threat, Defends Russian Oil Purchases
United States Establishes Strategic Bitcoin Reserve and Digital Asset Stockpile
Thousands of Private ChatGPT Conversations Accidentally Indexed by Google
China Tightens Mineral Controls, Curtailing Critical Inputs for Western Defence Contractors
OpenAI’s Bold Bet: Teaching AI to Think, Not Just Chat
BP’s Largest Oil and Gas Find in 25 Years Uncovered Offshore Brazil
JPMorgan and Coinbase Unveil Partnership to Let Chase Cardholders Buy Crypto Directly
British Tourist Dies Following Hair Transplant in Turkey, Police Investigate
WhatsApp Users Targeted in New Scam Involving Account Takeovers
Trump Deploys Nuclear Submarines After Threats from Former Russian President Medvedev
Germany’s Economic Breakdown and the Return of Militarization: From Industrial Collapse to a New Offensive Strategy
IMF Upgrades Global Growth Forecast as Weaker Dollar Supports Outlook
Politics is a good business: Barack Obama’s Reported Net Worth Growth, 1990–2025
"Crazy Thing": OpenAI's Sam Altman Warns Of AI Voice Fraud Crisis In Banking
Japanese Prime Minister Vows to Stay After Coalition Loses Upper House Majority
President Trump Diagnosed with Chronic Venous Insufficiency After Leg Swelling
Man Dies After Being Pulled Into MRI Machine Due to Metal Chain in New York Clinic
FIFA Pressured to Rethink World Cup Calendar Due to Climate Change
"Can You Hit Moscow?" Trump Asked Zelensky To Make Putin "Feel The Pain"
Nvidia Becomes World’s First Four‑Trillion‑Dollar Company Amid AI Boom
Iranian President Reportedly Injured During Israeli Strike on Secret Facility
Kurdistan Workers Party Takes Symbolic Step Towards Peace in Northern Iraq
BRICS Expands Membership with Indonesia and Ten New Partner Countries
Elon Musk Founds a Party Following a Poll on X: "You Wanted It – You Got It!"
AI Raises Alarms Over Long-Term Job Security
Saudi Arabia Maintains Ties with Iran Despite Israel Conflict
Russia Formally Recognizes Taliban Government in Afghanistan
×