He emphasized that "despite the increase in the number of visitors to the Two Holy Mosques, the excellence in field and administrative services is the result of the wise leadership's generous and unlimited support to make it easier for Umrah performers to perform the rituals and engage in worship there. The level of human and technical services at the Two Holy Mosques underwent a significant improvement, which greatly influenced the achievement of the highest visitor satisfaction rate for the Two Holy Mosques' service system."

Al-Sudais expressed gratitude to the Custodian of the Two Holy Mosques, King Salman, and the Crown Prince for their unending support of the Two Holy Mosques. He urged the presidency's employees to exert great efforts to provide the highest levels of service to the guests of God.