Saudi Press

Saudi Arabia and the world
Thursday, Mar 19, 2026

Flight cancellations: what are your rights, from refunds to missed work?

Flight cancellations: what are your rights, from refunds to missed work?

Your rights if you are one of the thousands of people caught up in recent travel chaos

Thousands of Britons are stuck abroad after about 200 flights were cancelled over the weekend, including 80 by easyJet on Sunday. But what are your rights if you are one of those affected?

What if I have to stay the night?


If your return journey is cancelled you should contact the airline to find the next available flight. You have the right to choose between being refunded or rerouted on a new flight, either with the same airline or a different carrier.

The airline is supposed to give you the chance to fly home on the same day, but if the departure is on a later date the carrier should help you find accommodation and cover the cost. It should also pay for expenses such as food, drinks and hotel transfers.

Am I entitled to any other compensation?


You can claim compensation if the flight was cancelled fewer than 14 days before departure. How much depends on the type of flight, on whether you take a refund or have the airline arrange a return trip, and on how much later your new departure and arrival are than your original plan.

You can get up to £220 for flights of less than 1,500km, up to £350 for journeys between 1,500km and 3,500km and a maximum of £520 for long-haul flights above 3,500km, according to Citizens Advice. Contact your airline for the full rules and to make a claim.

Jan-Frederik Arnold, the chief executive of Flightright, said: “You are entitled to compensation independently of the refund and hotel and dinner and so on. Airlines sometimes try to only accept one or the other because consumers don’t know their rights.”

If you are forced to buy a new flight with a rival carrier, you can claim the cost of the replacement ticket. If your original flight was more expensive, however, you would be better off requesting a full refund.

What if the airline doesn’t offer to pay?


If there is nobody to discuss compensation with – for example, if there is no one at the desk at the airport – you can make a claim later. Keep receipts for all the extra expenses you incur, including accommodation, food, drink and hotel transfers.

According to the Civil Aviation Authority, airlines are unlikely to reimburse you for luxury hotels or alcohol, so keep your spending to a reasonable limit.

What if my flight was part of a package holiday?


In this case, your accommodation, food and transfer costs should be covered by the tour operator rather than the airline. Get in touch with the company as soon as possible. If you can’t contact them you should keep a record of additional costs to claim a refund.

What if I’m due to return to work?


Let your employer know as soon as possible if flight cancellations mean you will be unable to make it to your next shift. You may be able to take an extra day of annual leave or work remotely to avoid missing out on pay.

Shazia Shah, an employment lawyer at Irwin Mitchell, says: “Those that have access to the work systems might be able to work from abroad but care is required to ensure no rules are breached, for example, in terms of tax or social security.

“Another option is to negotiate a compromise such as unpaid leave, or asking to make up the time later in order to not lose any pay.”

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
U.S. Lawmakers Press Rubio to Enforce Strong Safeguards in Saudi Nuclear Deal
Iran Issues Evacuation Warning to Gulf States After Strike on Major Gas Field
Saudi Arabia to Convene Arab and Islamic Ministers for Urgent Talks on Regional Conflict
Saudi Arabia Confirms Eid al-Fitr as Moon Sighting Determines End of Ramadan
Saudi Arabia Boosts Crude Exports to Highest Levels Since 2023, Data Shows
Iran Issues Warning to Gulf Energy Infrastructure Following Strike on Major Gas Field
Saudi Arabia Restarts Ras Tanura Refinery Following Drone Strike, Reinforcing Energy Resilience
Saudi Arabia Restarts Ras Tanura Refinery Following Drone Strike, Reinforcing Energy Resilience
Saudi Arabia Intercepts Ballistic Missiles Targeting Riyadh Amid Escalating Regional Tensions
Saudi Arabia Restores Significant Oil Flows Using Hormuz Bypass Amid Regional Tensions
Saudi Arabia Signals Potential Activation of Defence Pact with Pakistan Amid Escalating Iran Conflict
Saudi Supreme Court Urges Muslims to Observe Crescent Moon for Eid Determination
Saudi Supreme Court Urges Muslims to Observe Crescent Moon for Eid Determination
Saudi Arabia Reassesses Iran Strategy as Regional Conflict Tests MBS’s Diplomatic Bet
Iran Steps Up Drone Strikes on Saudi Oil Sites, Heightening Risks to Global Supply
Regional Fallout Grows as Iran Conflict Sends Shockwaves Across Jordan, Saudi Arabia, and Egypt
Saudi Arabia Intercepts Seven Drones in Intensifying Regional Security Threat
Saudi Arabia Intercepts Seven Drones in Intensifying Regional Security Threat
Saudi Arabia Weighs Regional Risks as Iran Conflict Deepens and Security Calculations Shift
Gulf States Confront Limits of U.S. Protection as Regional War Intensifies
Gulf Producers Rush to Reroute Oil Exports as Iran Tightens Control of Hormuz Strait
Saudi Gaming Investment Arm Acquires Strategic Stake in Capcom to Expand Global Influence
Iran Intensifies Strikes on Saudi Oil Infrastructure as Regional War Escalates
Saudi Arabia Targets South African Professionals in New Recruitment Drive Amid Regional Uncertainty
Formula One Faces Major Financial Hit as Bahrain and Saudi Arabian Grands Prix Cancelled Amid Middle East Conflict
U.S. and Saudi Firms Launch Local Production of Attritable Drone Systems in Saudi Arabia
Saudi Arabia and UAE Warn Rising Gulf Tensions Could Endanger Regional Security
Saudi Arabia Rejects Claims It Encouraged Prolonged War With Iran
Saudi Arabia to Host World’s Largest Single-Cell Protein Plant as Food Security Push Accelerates
Saudi Crown Prince Urges Trump to Continue Military Pressure on Iran
Iran Intensifies Drone Campaign Against Saudi Arabia as Gulf Conflict Escalates
When Is Eid al-Fitr 2026? Saudi Arabia Awaits Moon Sighting to Confirm End of Ramadan
When Is Eid al-Fitr 2026? Saudi Arabia Awaits Moon Sighting to Confirm End of Ramadan
Iranian Missile Strike Damages Five U.S. Refueling Aircraft at Saudi Air Base
Iranian Missile Strike Damages Five U.S. Refueling Aircraft at Saudi Air Base
Washington State Pilot Among Six U.S. Airmen Killed in Military Aircraft Crash Over Iraq
Severe Storm Threat Looms Over Washington as Tornado Risk and Damaging Winds Target Mid-Atlantic
Trump Supports FCC Warning to Broadcasters Over Iran War Reporting
Trump Supports FCC Warning to Broadcasters Over Iran War Reporting
Saudi Stocks Edge Lower as Tadawul All Share Index Slips Slightly at Market Close
Iranian Missile and Drone Strike Targets Saudi Arabia’s Prince Sultan Air Base Hosting US Aircraft
Saudi Air Defenses Intercept Drone Over Eastern Province as Iranian Strike Campaign Intensifies
Middle East War Reshapes Gulf Economies as Saudi Arabia and Oman Gain Strategic Leverage While UAE Faces Economic Shock
Iranian Ambassador in Riyadh Blames ‘Enemies’ for Attacks Across the Gulf
Israeli Envoy Ron Dermer Reportedly Visits Saudi Arabia for Discussions on Potential Lebanon Talks
Formula One Cancels Bahrain and Saudi Arabian Grands Prix Scheduled for April
Iran’s Ambassador in Riyadh Rejects Claims Tehran Targeted Saudi Oil Facilities
Saudi Arabia Declares 2026 ‘Year of Artificial Intelligence’ in Major Push for Data-Driven Economy
Saudi Arabia’s 2018 Budget Signals Strong Push for Non-Oil Economic Growth
Pakistan Envoy in Riyadh Says Regional Diplomacy Intensifying to Prevent Wider Middle East War
×