Saudi Press

Saudi Arabia and the world
Friday, Apr 17, 2026

Internet access: 1.5m UK homes still offline, Ofcom finds

Internet access: 1.5m UK homes still offline, Ofcom finds

About 1.5 million homes in the UK still do not have internet access, a report by Ofcom has found.

The regulator has released its annual snapshot of online and media habits in the UK, which this year spans all three lockdowns.

It found 20% of children did not always have access to a device for online learning while schools were closed.

Ofcom said in total 6% of the homes had no internet access at all, at the time the study was carried out last month.

There were also 1% of adults aged over 18 who had internet access but chose not to use it.

Those without access were most likely to be either people aged over 65, or households with low incomes or financial vulnerability.

Among children, tablets were the most popular device for five to 15-year-olds in 2020, although 91% of 12 to 15-year-olds had their own smartphones. It was also found that 48% of three to four-year-old pre-schoolers had their own tablets.

Just over half of 12 to 15-year-olds said they had had a negative experience online in the past year, with the most common being someone they didn't know trying to befriend them.

Six out of 10 five to 15-year-olds said they made their own videos online and nearly half said they watched content on TikTok.

"We have seen a big rise in the use of TikTok during last year particularly among girls," said Yih-Choung Teh, strategy and research group director at Ofcom.

"The perception among adults is that it's focused on younger people but adults have increasingly taken up TikTok as well."

According to Ofcom, 21% of its adult social media users had TikTok profiles, although Facebook was the most popular overall with 83% of the adults in the study having a presence on the platform.

Gaming also became increasingly popular during lockdown, with 62% of adults and seven out of 10 five to 15-year-olds playing online games.

The campaign group Which? said it was very concerned about those who were getting left behind.

"It is vital that more is done to address this digital divide and ensure all consumers are able to access broadband connectivity, particularly as new networks roll out across the UK," said Rocio Concha, director of policy and advocacy.

Former Prime Minister Gordon Brown, whose Alliance for Full Employment has released its own report on the digital divide, called for a national digital plan from the government and Ofcom.

"We have a generation that has lost out for more than a year on the education that they need, and will lose out when it comes to workforce qualifications, job prospects, and then income," he told the BBC.

"So we've got to heal this digital divide. And I think the government's got to act pretty quickly."


Good news - the year of the pandemic has seen a big fall in the number of homes without any internet connection as the need for services only available online has become more acute.

Bad news - those who are still living without the internet find themselves even more disadvantaged than before. And that applies particularly to children. While hardly any now live in homes without any internet connection, a substantial minority had either poor and expensive connections via mobile phones or devices that were inappropriate for online schooling.

This digital divide became a hot political issue during lockdown and there will be continued pressure on the government to make sure children have the digital tools they need.

But this report also shows that children are providing a forecast of where our media habits are heading.

It's a future dominated by video-on-demand and video sharing services such as YouTube and TikTok, with plenty of them creating content rather than being just passive consumers. However, broadcast TV was less and less of a habit - even in lockdown, it seems, fewer families were gathering on the sofa for a big TV moment.

But while there are concerns about the dangers in this era of ultra connectivity - half of 12 to 15-year-olds had had a negative online experience such as being contacted by a stranger - there are also signs that this generation is pretty clued up about how the online world works.

They were not far behind adults in recognising which results in Google searches were ads, and probably more savvy in realising that when an Instagram influencer plugs a product they are being paid for that.

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Strategic Saudi-Bahrain Causeway Closed Amid Security Concerns as Trump Deadline Approaches
Saudi Arabia Keeps Red Sea Oil Exports Flowing Despite Regional Tensions
Pipeline Attack Cuts Significant Share of Saudi Arabia’s Oil Export Capacity
Saudi Business Leader Abudawood Appointed Chairman of Merit Incentives Group
TotalEnergies Confirms Damage at Saudi Refinery Following Security Incident
Saudi Arabia Launches Early Construction Phase for King Salman Stadium Project
Saudi Shift Away from Longstanding Dollar Oil Framework Gains Attention Amid Iran Conflict
Türkiye and Saudi Arabia Resolve Long-Running Transit Visa Dispute
Saudi Oil Capacity and Pipeline Flows Reduced as Supply Risks Intensify
TotalEnergies Reports Damage to Saudi SATORP Refinery Following Security Incidents
Gulf States Assess Prospects of U.S.-Iran Truce as Regional Stability Efforts Intensify
South Korea Resumes Honey Exports to Saudi Arabia Following Sanitary Approval
Saudi Arabia Carries Out Sentences in Eastern Province Following Security Convictions
Saudi Sovereign Wealth Fund Backs King Street’s Regional Credit Strategy
Saudi Arabia Secures World Cup Return as Egypt Celebrates Landmark Qualification
Iran and Saudi Arabia Intensify Diplomatic Engagement Amid Regional Tensions
Russia and Saudi Arabia Open Visa-Free Travel Corridor for Citizens
Saudi Oil Output Capacity Reduced by 600,000 Barrels Per Day Amid Regional Conflict
Saudi Arabia Suspends Operations at Select Energy Sites as Precautionary Measure
Saudi Arabia Halts Operations at Multiple Energy Facilities Amid Heightened Tensions
Global Markets Jolt as Iran Signals Ceasefire Breakdown and Rising Regional Tensions
King Street Aligns with Saudi Sovereign Wealth Fund to Expand Alternative Investments in Middle East
Attack on Saudi Arabia’s Jubail Petrochemical Hub Raises Global Supply Concerns
Debate Emerges Over Saudi Strategic Decisions as Gulf Cooperation Council Dynamics Come Into Focus
Saudi Arabia Expands Full Workforce Localisation to 69 Professions in Major Labour Reform
Emerging Alliance of Pakistan, Turkey, Egypt and Saudi Arabia Signals New Regional Power Dynamic Amid Iran Conflict
Iran Linked to Strikes Across Gulf States Following Refinery Attack Escalation
Saudi Arabia Voices Concern Over Fragile US–Iran Ceasefire Stability
Starmer Warns Sustained Effort Needed to Ensure US–Iran Ceasefire Holds
Saudi Arabia’s Key East-West Oil Pipeline Targeted Following Ceasefire Announcement
Iran Targets Saudi Arabia’s East-West Oil Pipeline in Escalating Regional Tensions
Trump Warns of Civilizational Stakes as Iran Halts Negotiations
Saudi Companies Expand Remote Work Measures Ahead of Iran-Related Security Concerns
Iran Warns of Strikes on Saudi Energy Infrastructure if US Targets Its Facilities
Iran Urges Civilians to Form Human Shields Around Nuclear Sites as Diplomatic Deadline Approaches
Saudi Arabia Raises Oil Prices to Record Premiums Amid Supply Pressures Linked to Iran Conflict
Key Saudi-Bahrain Causeway Closed Amid Heightened Security Concerns Linked to Iran
Formula One Calendar Gap Explained as Fans Await Next Grand Prix
Growing Strain on the Petrodollar System Comes Into Focus Amid Iran Conflict
Reported Strike on Saudi Arabia’s Jubail Complex Raises Global Energy Supply Concerns
FedEx Introduces New Digital Tool to Streamline Imports into Saudi Arabia
Iran Claims Strike on Saudi Arabia’s Jubail Petrochemical Complex Amid Rising Regional Tensions
Taiwan to Source Oil Shipments from Saudi Arabia’s Red Sea Ports
Saudi Arabia Evacuates Riyadh Financial District as Precaution Amid Regional Tensions
Saudi Arabia Balances Ambitious Economic Vision Amid Regional Tensions and Financial Pressures
Budget Saudi Arabia Reports Strong Full-Year 2025 Financial Performance
Saudi Arabia Expands Investment in Capcom With Stake Reaching Six Percent
Saudi Arabia Assesses Significant Economic Impact From Regional Conflict Involving Iran
US Beef Secures Expanded Market Access in Saudi Arabia
Jordan and Saudi Arabia Declare Absolute Solidarity in Response to Iranian Threats
×