Saudi Press

Saudi Arabia and the world
Thursday, Apr 25, 2024

Facebook denies weak performance on hateful content

Facebook denies weak performance on hateful content

Facebook has denied allegations that its algorithms only remove a small number of posts containing hate speech.

The company uses automated systems, alongside other methods, to identify and take down such posts.

The Wall Street Journal (WSJ) reported that leaked documents suggest only a small percentage of offending content is actually removed by the technology.

Facebook, however, insisted it has seen recent success in reducing hate speech on its platform.

The leaked internal Facebook documents seen by the WSJ include information on a team of employees that allegedly found the technology was successful in removing only 1% of posts that break the social media company's own rules.

In March 2021, an internal assessment allegedly discovered that Facebook's automated takedown efforts were eliminating posts generating only an estimated 3 to 5% of total views of hate speech.

Facebook is also alleged to have cut the amount of time that human reviewers spend on checking hate speech complaints made by users.

This change, reported to have occurred two years ago, "made the company more dependent on AI enforcement of its rules and inflated the apparent success of the technology in its public statistics", the WSJ alleged.

Facebook firmly denied that it is failing on hate speech.

Guy Rosen, Facebook's vice-president of integrity, wrote in a blog post that a different metric should be used to evaluate Facebook's progress in this area.

Mr Rosen pointed out that the prevalence of hate speech on Facebook - the amount of such material viewed on the site - has fallen as a percentage of all content viewed by users.

Hate speech currently accounts for 0.05%, or five views per every 10,000, and has fallen by 50% in the last nine months, he said.

"Prevalence is how we measure our work internally, and that's why we share the same metric externally," he added.

Mr Rosen also noted that more than 97% of removed content is proactively detected by Facebook's algorithms - before it is reported by users who have seen it.

The latest story about hate speech is just one in a series of similar articles about Facebook published by the WSJ in recent weeks.

Frances Haugen identified herself as the source of several leaks

The stories are largely based on leaked internal documents provided to the newspaper by former Facebook employee Frances Haugen. They refer to a series of content moderation difficulties, from anti-vaccine misinformation to graphic videos, as well as the experiences of younger users on Instagram, which is owned by Facebook.

On Monday, Facebook's vice-president of global affairs, Nick Clegg - the former UK deputy prime minister, added his voice to Facebook's pushback.

In a blog, he argued that "these stories have contained deliberate mischaracterisations of what we are trying to do, and conferred egregiously false motives to Facebook's leadership and employees".

A WSJ spokesman told the BBC: "None of Facebook's defences have cited a single factual error in our reporting.

"Instead of attempting to aggressively spin, the company should address the troubling issues directly, and publicly release all the internal research we based our reporting from, that they claim we misrepresented."

Newsletter

Related Articles

Saudi Press
0:00
0:00
Close
Reports in Gaza: 5 dead from the impact of aid packages dropped by the USA
Apple warns against drying iPhones with rice
China Criticizes US for Vetoing UN Ceasefire Resolution in Gaza
In a recent High Court hearing, the U.S. argued that Julian Assange endangered lives by releasing classified information.
The U.S. vetoed a U.N. Security Council resolution calling for a temporary ceasefire in Gaza, instead proposing its own six-week ceasefire plan contingent upon the release of all hostages held by Hamas
Prince William Urges End to Gaza Conflict
Saudi Arabia ranks first in UN index for e-government services in MENA
Israel has gone ‘beyond self-defence’ in Gaza, says Labour’s Streeting
EU Calls for Immediate Ceasefire in Gaza Conflict
Israel Records 20% Drop In GDP, War In Gaza Is The Reason
Saudi Arabia's FDI Inflows Grow with New International Standards
Venture Capitals Power Up Across MENA Region
Saudi Arabia Introduces Terms for 30-Year Income Tax Exemption for Multinational Companies
Saudi FM: Establishing Palestinian state is only pathway for Mideast stability
Russian opposition leader Alexey Navalny has died at the Arctic prison colony
Elon Musk's Starlink Gets License For Israel, Parts Of Gaza
Influencers Exploit X Platform for Profit Amidst Israel-Gaza Conflict
PM Modi Announces Opening Of New CBSE Office In Dubai
International Criminal Court's Chief "Deeply Concerned" By Rafah Bombing
January Funding for MENA Startups Totals $86.5 Million
Saudi Arabia accelerates digital economy growth through Nvidia partnership
Indian female military officers commend Saudi Arabia's progress and women's empowerment
Israel unveils tunnels underneath Gaza City headquarters of UN agency for Palestinian refugees
Israel deploys new military AI in Gaza war
Egypt threatens to suspend key peace treaty if Israel pushes into Gaza border town, officials say
Israel Utilizes AI Military Technology in Gaza Conflict
Saudi Arabia Warns Of A "Humanitarian Catastrophe" If Israel Moves On Rafah
China Warns Iran to Halt Houthi Attacks or Damage Trade Ties
US University To Shut Qatar Campus Due To "Heightened Mideast Instability"
Iran-backed hackers interrupt UAE TV streaming services with deepfake news
Facebook and Instagram Ban Iran's Supreme Leader
Finnish Airline, Finnair, is voluntarily weighing passengers to better estimate flight cargo weight
U.S. Secretary of State Blinken: The Israelis underwent dehumanization on 7.10, this does not give them the right to do this to others.
Defense Technology Showcase Held in Riyadh
Saudi Arabia’s non-oil exports rise 2.5% to $6bn in November 2023: GASTAT
UK Bans Misleading "Zero Emissions" Claims for Electric Cars
Gaza's Teen Inventor Sparks Light in Displacement
Netanyahu Rejects Ceasefire Proposal, Insists On Total Victory Over Hamas
Guterres appoints independent UNRWA review panel
Private Sector Employment Hits Record High with Over 11 Million Employees in January
Rolls-Royce Executive Encourages Saudi Women to Tap into Their Inner 'Superhero' for Success in Defense Industry
Saudi Arabia launches National Academy of Vehicles and Cars
Saudi Tourism Minister Reveals Plan for 250,000 New Hotel Rooms by 2030
SAR to more than double eastern network passenger capacity with new trains deal
Saudi Arabia Enhances National Defense with New Partnerships
Saudi Aramco Maintains Arab Light Crude Pricing to Asia for March
NEOM Establishes New York Office to Support Investors
Saudi Wealth Fund Draws in Over $25 Billion Worth of Investments in Three Years, Al-Rumayyan Reveals
ZATCA Cautions Against Scammer Schemes
INTRA Defense Technologies inaugurates drone factory in Riyadh
×